Priority Nissan Mazda Tyson's Corner
Vienna, VA
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Friendly and professional They were a very friendly and professional (even the people not servicing me were very friendly and professional), not too pushy and an overall great They were a very friendly and professional (even the people not servicing me were very friendly and professional), not too pushy and an overall great experience. More
Great servicd Our Mazda Tribute is getting “long in the tooth” but only seems to get better with Roger’s help. His personal attention makes the differece. Our Mazda Tribute is getting “long in the tooth” but only seems to get better with Roger’s help. His personal attention makes the differece. More
Complimentary car wash I didn’t care for the complimentary wash because they half wash my vehicle and didn’t vacuum the inside until after I complained ....hopefully this w I didn’t care for the complimentary wash because they half wash my vehicle and didn’t vacuum the inside until after I complained ....hopefully this will improve on my next visit More
Changing parts Priority Nissan Mazda Tyson's Corner: Perfect customer service Managers and staff are polite and smiling Comfortable atmosphere in the waiting room Priority Nissan Mazda Tyson's Corner: Perfect customer service Managers and staff are polite and smiling Comfortable atmosphere in the waiting room They respect the time More
Service experience Needed to have a second key for my newly purchased 2018 370Z convertible. Everyone was courteous and helpful. Service area was clean. Very good visit Needed to have a second key for my newly purchased 2018 370Z convertible. Everyone was courteous and helpful. Service area was clean. Very good visit More
Lease Ending Rodger is always very good to me and honest. My lease was ending and the light for the transmission was on. Between Brandon, Rodger and myself we wo Rodger is always very good to me and honest. My lease was ending and the light for the transmission was on. Between Brandon, Rodger and myself we worked out a plan and executed it. More
Poor process, poor training, poor customer service Temp plates expired with new plates not arriving. I called four three times in the interim to check status and I was always referred to another depar Temp plates expired with new plates not arriving. I called four three times in the interim to check status and I was always referred to another department with no on calling men back. On the fourth call I was provided erroneous information with no way to resolve my now expired temp tags. A week after my temp tags expired I got a call identifying a small administrative issue that needed to be corrected. This could have been identified on day one, or if anyone bothered to call me back and assist. At the end everyone just pointed to each other with zero accountability for the numerous failures. More
No help was lied to on warranty Do not buy cars from this dealership. I bought a car and within 4 months i got the check engine light on and the abs light also. Went to the dealer th Do not buy cars from this dealership. I bought a car and within 4 months i got the check engine light on and the abs light also. Went to the dealer they told me that was on me. Then the service person told me that the warranty that i was suppose to be given which was engine for life was in reality just a 30 day warranty. Do not buy cars from these people they will lie to your face or tell you what you want to hear to get you to buy the car. More
EXCELLENT I went to 8 different dealerships before I made my decision of 'what' to buy and 'where' to buy it from. I also returned to several of these dealers I went to 8 different dealerships before I made my decision of 'what' to buy and 'where' to buy it from. I also returned to several of these dealerships for follow up test drives and questions. Hands down Priority Tysons Mazda was the winner. From start to finish they were the most consistent at delivering 1st class/excellent service. I worked with Hamza and would highly recommend him. No heavy handed sales technique....just straight forward professional service. I worked him pretty good but everything was "no problem." I could go on and on about all the little details he handled but I would say just put these guys on your list of places to go before you buy. OH! ..and when it was all said and done, they ended up giving me the best price...a nice little bonus. More
Daniel was great from phone call to purchase of my Mazda XX. All was handled very well at the dealership and Daniel was very professional and knowledgeable in all areas. He was very responsive as well on my ques All was handled very well at the dealership and Daniel was very professional and knowledgeable in all areas. He was very responsive as well on my questions prior to purchase. More