Priority Nissan Chantilly

Our customer experience started in conversation with Carlos (GM) and Yolanis to purchase a new Murano. The next working day, I brought the car back to order modification parts and was assisted by Justi Carlos (GM) and Yolanis to purchase a new Murano. The next working day, I brought the car back to order modification parts and was assisted by Justin and Chris (Service Manager). I was impressed with the quality of the car and the service given as this was my first Nissan being an owner of several Mercedes Benz. We were met with a high level of professionalism, knowledge and courtesy by all at the dealership which was more than I expected. More

They were really nice and they welcomed us. You didn't feel pressured at all they focus more on finding the right choice for you instead of pushing you to buy something you don't want. feel pressured at all they focus more on finding the right choice for you instead of pushing you to buy something you don't want. More

Excellent work. Staff was extremely helpful finding exactly what I wanted, a manual transmission Xterra. They answered all my concerns and were patient enough to allow me a few days to have my wife co exactly what I wanted, a manual transmission Xterra. They answered all my concerns and were patient enough to allow me a few days to have my wife come out and test drive the car as well. Would strongly recommend Shawn and this dealership. I would rate them 9.9 out of 10!!! More

Prior to me even coming to the Service Department, I called and spoke with Mr. Taden on the phone concerning a horn replacement for my Xterra. Mr. Taden was so very friendly, knowledgable, and just down called and spoke with Mr. Taden on the phone concerning a horn replacement for my Xterra. Mr. Taden was so very friendly, knowledgable, and just down to earth that I was immediately impressed. When I brought my truck to the Service Department on Tuesday 2/7/2012 I was met with a very friendly staff including Mr. Taden, and received assurance from him that he would have my truck inspected for the horn replacement as well as anything else I needed. (I had a brake concern too) The service waiting area was great and very comfortable as well as-- FREE COFFEE!!! :) Big Plus!! Mr. Taden kept me informed of all the findings on my truck as well as suggestions he made for keeping good maintenance on the vehicle. He even checked and found a recall for the steering wheel that I had no idea was needed--and assured me it was going to get taken care of. After leaving on Tuesday, Wednesday morning I noticed small drip from the radiator --which the department did do a complete flush service. Not knowing what exactly it was or why, I called and spoke with Mr. Taden , at which time Mr. Taden immediately assured me it would be inspected and asked for me to bring the truck back in. While I am grateful is was only a loose clamp, Mr. Taden and the actual service tech came and spoke to me personally asking me specific details about the leak, and the service tech took his time to inspect my vehicle thoroughly to make sure there were no other issues. I was truly impressed with the care, the sincerity and feeling of "top priority" I had that morning. More

It was a great overall experience the staff was so helpfull and professional. The showroom was very clean and orderly. I felt everyone there had my best interest at hand. helpfull and professional. The showroom was very clean and orderly. I felt everyone there had my best interest at hand. More

I like Paul Walsh. He is attentive, sincere and caring. I know nothing about cars, and it was my great fortune to have my needs entrusted to a person who cares about what I need, and who takes pride in wha I know nothing about cars, and it was my great fortune to have my needs entrusted to a person who cares about what I need, and who takes pride in what he sells. In fact, the car is not for me, it is for a young driver who just passed her test, and I was asked to help her find her first car. The budget was tight, but I expected a car that was safe, dependable and comfortable, and, if at all possible, looked like a car that a fashion-minded teen wouldn't mind driving. The car we bought, a Hyundai Elantra, is really quite the car: it is stylish, perky and responsive, not to mention safe, dependable and comfortable. I have enjoyed doing business at Nissan of Chantilly, and I have enjoyed meeting and buying a car from Paul. If you care about someone, and if that someone needs a good car at an affordable price, please visit Paul, and you will meet a professional who cares as much about what you need as you do. Thank you, Paul (and my best regards and praise to the other Nissan of Chantilly staff who I had the pleasure of meeting and speaking with). More

I was very pleased with the customer service and working with Fritz. The only complaint I have is the free car wash. It was horrible. All someone did was throw water on the vehicle so it would appear l with Fritz. The only complaint I have is the free car wash. It was horrible. All someone did was throw water on the vehicle so it would appear like it had been washed. This caused the vehicle to look dirtier than when I came for service. This happens every time I bring my vehicle in for service and request a car wash. If you are not going to provide this ser ice properly than it should not be offered. More

Great friendly service, have stopped by 2 other dealerships that morning, was planning on visiting other dealerships that day but Paul was by far the best of the other 2 sales personnel. Glad I dealerships that morning, was planning on visiting other dealerships that day but Paul was by far the best of the other 2 sales personnel. Glad I came to Nissan Chantilly as one of my places to visit. More

I have no complaints about my purchasing experience at Nissan of Chantilly. My salesman David Cox worked very hard to to complete the sale, and has continued to be just as helpful even after the sale was Nissan of Chantilly. My salesman David Cox worked very hard to to complete the sale, and has continued to be just as helpful even after the sale was complete. I highly recommend David Cox and this dealership. More