Priority Nissan Chantilly

Experience started good, ended with a fizzle First let me say, I do a lot of business at this dealership. I have bought a number of cars at this dealership. It just seems that every time that I g First let me say, I do a lot of business at this dealership. I have bought a number of cars at this dealership. It just seems that every time that I go back to buy a car, it gets worse and worse. The only reason that I go back time after time is the superior service and the outstanding job by Stacey and Jenny. These two gals have a great attitude and know their stuff. It is their positive attitude and performance that brings me back, time after time. Does this dealership have good prices. Maybe, but they are close to any other dealer. Does this dealership honor their coupons and deals - not yet. Their trade-in offers suck and they always claim that they have to spend x number of dollars to get the car ready for the lot. Who cares? It's called the price of being in car sales. Twice now, I have bought a car on a holiday weekend. Twice, the deal was up to $2500 over KBB (or whatever standard they use). Twice now, I have been offered up to $2000 less than fair value of KBB or BB. They claim the deal is for somebody buying a car at full price. Really?? I should pay full MSRP because you offered fair trade value? And if you go to their website, you'll get that pop-up offer for $150 for buying a new or used car. And how many times has that been honored? Zero! I will say that Keith did an outstanding job upfront; he knew his stuff about the car. But once the deal was underway, it was all the typical shady sales stuff after that. They weren't interested in what you wanted. They weren't interested in making the deal sweet after the deal. They were just after a tick on the board. And who is this character at the desk that grants a deal? The days of the sales associate asking permission from the general manager are long gone. How about empowering your people to make a deal? Once we agree upon a deal, it was hurry up and go, on to the next customer. My interaction was pretty much nil at that point. I was escorted to the finance guy who had a personality like a rock. Asked several questions, he couldn't answer them. Here, sign here, here and here. Thank you. I will have to say that this dealership is pretty slick and really upholds the shoddy sales car salesman persona. They totally lost me after the sale with nothing said about service or parts. They made my experience go down hill when they transferred a personal plate to my car that had expired tags. When I tried to go to the DMV (waited an hour) to get the stickers, I was told to go back to the dealer. When I went there, I was told that accounting had to take care of that and they wouldn't be there for 3 or 4 days. So now, I'm driving around with expired tags. Was each area of this review okay - yes. Was it an overall bad experience - yes. It could have been better, especially since I'm a repeat buyer and routine customer for service. It feels like it's all about the numbers - forget about the long-term customer. More

Great Buying Experience It was a pleasure buying a car from Nissan of Chantilly, and Ankush specifically. Ankush is a great salesman, he is very friendly, and knowledgeable. It was a pleasure buying a car from Nissan of Chantilly, and Ankush specifically. Ankush is a great salesman, he is very friendly, and knowledgeable. This was the best experience I have ever had buying a vehicle. Everyone I interacted with at the dealership was very friendly and helpful. They even got me better financing than I found independently! More

Excellent experience, everything was very clear and went very smooth. Ankush is an excellent salesman and help us out in every way we needed. Again thank you v experience, everything was very clear and went very smooth. Ankush is an excellent salesman and help us out in every way we needed. Again thank you very much!!!! More

New Nissan from Chantilly This was by far the best car buying experience we've ever had. Keith made the whole process very easy and pleasant, almost made it fun.. He was very p This was by far the best car buying experience we've ever had. Keith made the whole process very easy and pleasant, almost made it fun.. He was very professional and treated us with the utmost kindness throughout the entire process. he made absolutely sure that we were very comfortable and happy with our vehicle selection. Keith's customer service skills are number 1 and next to none. Joe Tomarchio, Finance Manager, also provided us with the best in customer service. Joe made sure we were also very comfortable with our purchase and worked very diligently to get the best deal that we were comfortable with. This is the fourth Nissan vehicle we have purchased and I will go back to Chantilly Nissan to purchase my fifth one. More

Keith was very friendly and willing to help us to get to the price we needed to be at. He made it a very enjoyable purchasing experience. the price we needed to be at. He made it a very enjoyable purchasing experience. More

Went to the dealership having no real intention of being able to make a deal; Keith helped me select the right vehicle and the finance people were able to get me from my bad situation in a new Altima and I able to make a deal; Keith helped me select the right vehicle and the finance people were able to get me from my bad situation in a new Altima and I couldn't be happier. Thanks to Keith and all of nissan Chantilly! More

Purchasing a new car is a major expenditure and can be a very stressful experience. I am pleased to say that Keith Harrison took the stress out of the process and interjected sufficient humor to make the e very stressful experience. I am pleased to say that Keith Harrison took the stress out of the process and interjected sufficient humor to make the experience almost enjoyable! Keith was knowledgable and respectful, and took great care to answer all of our questions. Keith is the consumate professional and Nissan of Chantilly is fortunate to have him as a member of their team. More

Ankush and Victor were both wonderful to deal with during and after my car buying experience. I like my new Pathfinder and I look forward to bringing my car in for service to Nissan Chantilly on a routine ba and after my car buying experience. I like my new Pathfinder and I look forward to bringing my car in for service to Nissan Chantilly on a routine basis. I would highly recommend this team and dealership to someone looking for a new vehicle. It's my first Nissan but my family owned a Datsun station wagon from back in the day when I was a child. More

Ankush and Joe, were very helpful in the decision to purchase my new car, I really was not convinced but they explained to me very well and show me new features and differences with my Altima 2010, they purchase my new car, I really was not convinced but they explained to me very well and show me new features and differences with my Altima 2010, they were very patient in installing, explaining the use and management features, I am very pleased with the decision and very happy with my new car. Thank you both More

My experience with the dealership was awesome. The sales staff was very nice and helpful during my search. My salesperson, Keith Harrison helped to make it a painless process that did not take too long. I a staff was very nice and helpful during my search. My salesperson, Keith Harrison helped to make it a painless process that did not take too long. I appreciated everyone's efforts and as a repeat customer, I would definitely recommend Nissan of Chantilly to anyone who is in the market for a new vehicle. More