Priority Nissan Chantilly

Service Department - Stacey King I just had my oil change done there yesterday, As usual, Stacey King, at the Service department, has been a joy to work with. She is very responsive I just had my oil change done there yesterday, As usual, Stacey King, at the Service department, has been a joy to work with. She is very responsive and takes care of what needs to be done. Thank you, Stacey! More

Amazing Service! I brought my 2012 Maxima in for a oil change and tire rotation. When I drove through the door, Stacey Jumped up to help me. she explained everything I I brought my 2012 Maxima in for a oil change and tire rotation. When I drove through the door, Stacey Jumped up to help me. she explained everything I need to know. after it was done, surprisingly fast, she came and let me know there were a couple of things it needed. She explained the importance. I mean I had no idea I had these problems. The best part is she wasn't pushy at all! I used to go to sheehy, but now that I know Stacey will treat me how I was treated , im not going to go to anyone else but her. More

It was a pleasure working with Mar Mar Roble greeted us with a smile and kindness that I had not experienced in any other dealership. I felt welcomed; not like the vultures were out to Mar Roble greeted us with a smile and kindness that I had not experienced in any other dealership. I felt welcomed; not like the vultures were out to grab me when I walked up. Mar knew his product far beyond any other car sales rep and I have purchased 14 cars over the years. He was able to quickly and concisely describe the features of the Pathfinder and show how they worked. During the test drive, he pointed out all the important details. He was able to compare the various models and options not only about the Nissan but how the Nissan stacked up against other competitor cars. He did this by sharing facts, and not by bad mouthing other brands of SUV's. Mar's approach was extremely informative, friendly, but not pushy. He spoke to the features of the car that sold the car, rather than trying to sell himself. His follow up with emails, phone calls, and answers to my questions was superb! Ask for Mar, you will be glad you did. More

My first car buying experience was great! So like the title says, it's my first time buying a car, and it went pretty smoothly due to Steven Lamey(sales) and Rafel(finance)! He's so relaxed an So like the title says, it's my first time buying a car, and it went pretty smoothly due to Steven Lamey(sales) and Rafel(finance)! He's so relaxed and relatable. I felt comfortable at Priority Chantilly, and did not feel nervous or awkward at all. I asked a lot of questions and they were fine repeating the information to me and clarifying what things meant whenever I asked until I understood what it meant. More

Great Customer Service!!! I had came in for service about a week ago and the second I walked in Jenny was there to help me. She was very polite and professional. She made what I had came in for service about a week ago and the second I walked in Jenny was there to help me. She was very polite and professional. She made what was a tedious errand into a pleasant visit to the dealership. I will definitely be doing business there in the future. I highly recommend this dealership and I strongly suggest you speak to Jenny for the best customer service you could hope for. More

Managers Ignorance on'customer service' is quite normal here It was pleasant experience three years ago, that's why tried to deal with them but it was bitter experience this time. While nothing wrong with Sal It was pleasant experience three years ago, that's why tried to deal with them but it was bitter experience this time. While nothing wrong with Sales people who are trying to listen to customer and close the deal, have seen Managers rude behavior, ignorance and frustration in closing the deal. Provided ratings/ranking is exclusively to sales consultant and overall experience for sales and customer service get's single star - for above reasons of Managers attitude and behavior. I'm not going back to this dealership in the future and forever. More

Good experience at Nissan of Chantilly, Virginia After deciding on a Nissan Pathfinder, we made a quick parking lot sweep at Nissan of Chantilly, Virginia. Ankush Sharma, Steve Connor and Sales Mana After deciding on a Nissan Pathfinder, we made a quick parking lot sweep at Nissan of Chantilly, Virginia. Ankush Sharma, Steve Connor and Sales Manager Dave Grimm all went above and beyond to find the right 2014 Pathfinder with the packages, color and features that we wanted. At the end of the model year when cars were scarce, they actually searched the Eastern seaboard and found the car in Connecticut and arranged for it to be delivered to us. The price was fair and they kept in touch with us the entire time they were working on finding the car. The time Ankush Sharma spent showing us the cars features and how to operate everything was impressive, and his followup service has been excellent. Steve Connor is the reason we came back to the dealership after our first visit looking through the parking lot; he exuded honesty and friendly supportive service. Dave Grimm is an impressive sales manager who is a man of ethics and good values. We love our new Pathfinder, and strongly recommend the new car sales team at Chantilly Nissan. More

Excellent Customer Service from Keith Harrison Our Sales Associate (Keith) was very professional and had a friendly personality. We were clear upfront and he listened. He did not try to push any Our Sales Associate (Keith) was very professional and had a friendly personality. We were clear upfront and he listened. He did not try to push any other product(s) on us that we were not interested in. Keith is definitely a people person and made the overall buying experience pleasant. The visit was not like having a root canal done; as our other car buying experiences has been in the past. More

Phenomenal dealership/salesman I requested information via internet and was contacted by Ankush who was very informative and helpful. The vehicle I inquired about had a deposit on i I requested information via internet and was contacted by Ankush who was very informative and helpful. The vehicle I inquired about had a deposit on it, but when it fail through Ankush called me immediately and encouraged me that it would be worth my time to drive the 2 hours from Chester, VA to test drive the 2011 Nissan Titan...he was right...Thanks Ankush! When we arrived Ankush met my wife and I outside as we were getting out of our car, and had the truck parked inside the bay for our walk around inspection (Ifelt this was above and beyond great customer service). We visited many dealers looking for a truck, and none of them gave us this type of greeting.I researched many statistics to decide on what truck to buy, and the Titan was not originally at the top of my list until my experience at Chantilly. Everything from up front, best pricing, great warranty, and smooth/quick financing sealed the deal. THANKS ANKUSH & CHANTILLY! More

Old school customer service One of the least favorite things I have ever had to do in life is buy a new car......Keith just changed all that! His straight up approach was a pleas One of the least favorite things I have ever had to do in life is buy a new car......Keith just changed all that! His straight up approach was a pleasure to work with. Keith understands the value of people's time. He listens to the customer's needs and works hard to deliver what they want rather than what he is trying to sell. He is extremely knowledgeable about his product line. He brings a very sincere customer service experience that explains the success he has had in his 26 years of experience. Thanks Keith! More