Priority Hyundai
Chesapeake, VA
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Great Experience Great experience. Love the vehicle!! Would return for future purchases. Very professional. Gave lots of information and made sure we were comfortable Great experience. Love the vehicle!! Would return for future purchases. Very professional. Gave lots of information and made sure we were comfortable with our purchase. More
You get what you want @ the price price you want! Second car at this dealership and its always a great experience! I knew exactly what I wanted, and Bruce got me just that. In a couple years when I'm Second car at this dealership and its always a great experience! I knew exactly what I wanted, and Bruce got me just that. In a couple years when I'm ready to trade in again, I'll be coming back! More
Excellent sales, not so good service department Owning 3 Hyundai cars, the only complaint I have is the service department, lack of customer service. Need to communicate with customers more, appears Owning 3 Hyundai cars, the only complaint I have is the service department, lack of customer service. Need to communicate with customers more, appears to have not enough employees to service the cars, a simple oil change with an appointment 1 1/2 to two hours? More
Purchase of new elantra Enjoyed working with the salesperson Virgil everyone at dealership was pleasant and helpful to work with. I am a returning customer to priority and wo Enjoyed working with the salesperson Virgil everyone at dealership was pleasant and helpful to work with. I am a returning customer to priority and would recommend this dealership More
Priority is the best! The professionalism of the entire team was impressive! My salesman never pressured me and I could tell he definitely wanted to suit my needs for a new The professionalism of the entire team was impressive! My salesman never pressured me and I could tell he definitely wanted to suit my needs for a new vehicle. The process was so smooth and when I left the dealership in my new car, I felt the entire experience was refreshing! More
WHERE IS MY TITLE? I traded my 2013 Elantra Coupe in for a 4 door Sonata because I recently retired from a maintenance technician job to drive for Uber and a 4 door car I traded my 2013 Elantra Coupe in for a 4 door Sonata because I recently retired from a maintenance technician job to drive for Uber and a 4 door car is required. This was about 5 weeks ago and I need the title in order to finish registering to drive for Uber. I had no idea that the waiting process for the title was going to take so long. Meanwhile I have no income coming in because I am unable to drive for Uber until I get it. After calling the dealership I was informed that it's all on DMV at this point. This is ridiculous. I would not suggest anyone that drives for Uber or Lyft to purchase a car here unless you plan to take over a months vacation. There needs to be another way for the dealership to get the title delivered to you in a timely manner. I explained to them when I purchased the car what it was to be used for. I would have thought that they would have mentioned the time wait on the title. I am very disappointed with Priority at this pont and will be very hesitant to purchase a third vehicle from them. More
18 Year Old First Car Purchase Daughter was not happy after she left dealership, air bag light came on, oil leak and tires were bad. "Treat people the way you would like to be treat Daughter was not happy after she left dealership, air bag light came on, oil leak and tires were bad. "Treat people the way you would like to be treated" More
New Car 2017 Bruce & James are awesome! Great service and totally fair prices. I was in and out in 2.5 hours and that was a test drive! Overall I will be back and Bruce & James are awesome! Great service and totally fair prices. I was in and out in 2.5 hours and that was a test drive! Overall I will be back and a complete faithful customer from this point moving forward. More
Santa Fe Sport buyer Dwayne did a great job overall. He is the consummate sales professional. There were a few minor issues during delivery that we discussed, and that he Dwayne did a great job overall. He is the consummate sales professional. There were a few minor issues during delivery that we discussed, and that he addressed directly to my satisfaction. There seemed to be some problems with new software that caused the purchase process to take longer than expected. More
Salesman are good. Follow on service is terrible!!!!!!!! Have tried all day to get a status of the repair on my 2 year old car. Service people will not call you back. Waited over two hours. Tried to cal Have tried all day to get a status of the repair on my 2 year old car. Service people will not call you back. Waited over two hours. Tried to call manager and was switched to voice mail. They has the car all day and cannot even give me any status. Don't buy a car here. More