Priority Hyundai
Chesapeake, VA
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Thanks but no thanks I inquired online on a Hyundai Kona and Priority Hyundai rep called me to see if i wanted to come in and look at the new Kona. I spoke to the sales re I inquired online on a Hyundai Kona and Priority Hyundai rep called me to see if i wanted to come in and look at the new Kona. I spoke to the sales rep and asked her to check with the sales director/manager Tom Ivey if I could come in. I have purchased 4 new vehicles within 5 years with them. I received a text back from the online sales department and it read that due to previous experience I would not be allowed to purchase from Priority Hyundai. 4 cars 4 new cars and he gets mad over myself doing comparisons with checkered flag. So the main owner/manager tells the sale department to tell me thanks but no thanks. That has got to be the most arrogant and disrespectful treatment of a customer..... ever. You who choose this place of business have been informed. Buy at your own risk. This is what he really thinks of customers. More
Poor Service We love Hyundai vehicles! We have purchased an Elantra, Elantra GT, Azera, Genesis, Vera Cruz and a Tucson. As we look to the future to replace my wif We love Hyundai vehicles! We have purchased an Elantra, Elantra GT, Azera, Genesis, Vera Cruz and a Tucson. As we look to the future to replace my wife's 2013 Elantra we are researching other dealerships because of very poor experiences with the service department at Priority Hyundai. Just a few examples... We had a loose plug following an oil change which resulted in an oil slick in our garage. On another occasion, we ordered tires and learned that they had been put on another customer's car by accident. On yet another occasion, my car was backed into another car by a service technician while it was there for an oil change. Even with an appointment I have waited two hours or more before the car was even touched by a technician. We have had good experiences with the sales staff and we love Hyundais. But, the extremely poor service department has ended our business with Priority. More
Don’t go anywhere else! I love everyone at this dealership especially Gene. This is the type of friendly and professional environment you want to be in while purchasing a veh I love everyone at this dealership especially Gene. This is the type of friendly and professional environment you want to be in while purchasing a vehicle. More
Car purchase Great experience with getting the car and had a great time working the deal with my husband. We were so pleased with the total outcome with the compan Great experience with getting the car and had a great time working the deal with my husband. We were so pleased with the total outcome with the company. More
Fantastic experience with Bruce McNeil and Priority Hyundai Bruce McNeil, my sales rep, was thorough and professional! He put me at ease immediately and knew everything about the vehicle. He delivered as prom Bruce McNeil, my sales rep, was thorough and professional! He put me at ease immediately and knew everything about the vehicle. He delivered as promised and followed up with me regularly to earn my business. This is my second Hyundai lease/purchase and first with Priority Hyundai. I am extremely pleased with my 2017 Tucson and the buying experience was seamless and stress-free! Thank you Bruce and the entire staff at Priority Hyundai! More
Hyundai Sonata 2018 The Dealership was great and very helpful with the purchase of my car. I would highly recommend them to others and will go back again. The Dealership was great and very helpful with the purchase of my car. I would highly recommend them to others and will go back again. More
Excellent customer service thruout the dealership! The only negative we have about the dealership is how they handle the complimentary beverages . One must request a coffee pod from the customer servic The only negative we have about the dealership is how they handle the complimentary beverages . One must request a coffee pod from the customer service desk which seem rather unclassy. The cars they are selling are not low budget so one would expect a much classier style of providing complimentary amentites to the customer while they are waiting for their car to be serviced. More
Charmain The customer service was great!! We were expletives car buyers so they didn’t have to do much work with us.. I knew what I wanted and they provided me The customer service was great!! We were expletives car buyers so they didn’t have to do much work with us.. I knew what I wanted and they provided me with that!! More
Big Bob McNeil Dealership and Saleman was recommended by another. Initially skeptical of the brand, I am so far please with my purchase and the experience thus far. Dealership and Saleman was recommended by another. Initially skeptical of the brand, I am so far please with my purchase and the experience thus far. More
Exceptional Experience My experience with this dealership was beyond what was or could have been expected. The salesman was very courteous, professional and knowledgeable a My experience with this dealership was beyond what was or could have been expected. The salesman was very courteous, professional and knowledgeable about all aspects of the questions I asked. More