Priority Honda Roanoke - Service Center

Free State inspection I appreciate the free state inspection and car wash, although the car was not washed clean the first time but they ran it through again. I did have to I appreciate the free state inspection and car wash, although the car was not washed clean the first time but they ran it through again. I did have to wait a long time without explanation. More

State Inspection Excellent. Car ready on time! This was for the free state inspection that was part of the agreement when I purchased my new Civic last March. Excellent. Car ready on time! This was for the free state inspection that was part of the agreement when I purchased my new Civic last March. More

AS always, a pleasant professional experience. A routine visit and state inspection. I have learned to expect a professional and friendly experience at Rick Woodson Honda. I have never felt that A routine visit and state inspection. I have learned to expect a professional and friendly experience at Rick Woodson Honda. I have never felt that I have been misled or taken advantage when visiting RWH. This is significant when you are female in a car environment! Carolyn B Boley. More

They washed my car for me; wonderful. I was scheduled for the coating I bought at purchase to be put back on my car due to an accident, and my husband asked me to have the tires rotated al I was scheduled for the coating I bought at purchase to be put back on my car due to an accident, and my husband asked me to have the tires rotated also (which I didn't preschedule). When I brought in the problem, they said, "No problem doing the tire rotation also", It did seem to throw them off a little, though, because someone who was going to do the coating suggested I come in another day and have all the car treated instead of just one panel. He told me they could wash the car for me for $15.00. I agreed; however, if your scheduler(s) understood how long that coating took to put on and would have taken the time to investigate a little before I got there, I wouldn't have had to bring it back. It's not a big deal to me, but that does mean another trip to Roanoke to get it done. I did have a light on when I got the car back (Low Tire Pressure), and called and left a message for the Service Manager, but still, no call. I am a little concerned that he (or she), hasn't bothered to call and see what the problem is. On a positive note, the waiting room is nice and comfortable; it was a nice wait. More

Recent Service Appointment Tina is a great service advisor any always goes the extra mile to make my service appointments go smoothly and on time. Andrea worked on our 2011 Ody Tina is a great service advisor any always goes the extra mile to make my service appointments go smoothly and on time. Andrea worked on our 2011 Odyssey and was able to trace down a very complex problem. About 10 years ago Andrea was also able to fix a suspension problem on our 1996 Accord that several other mechanics were unable to solve while we were living in Charlotte, NC. Both Tina and Andrea are fantastic and are a significant asset for your dealership ! More

Factory recall for Honda Odyssey fuel pump Great service! Minimal time to wait and comfortable area provided for my wait. Friendly staff were able to provide information about recall and expl Great service! Minimal time to wait and comfortable area provided for my wait. Friendly staff were able to provide information about recall and explained what repair would be done to my vehicle. More

Excellent Service as always. Tina is so courteous and professional, as well as the other service staff members. Thank you for a job well done! as always. Tina is so courteous and professional, as well as the other service staff members. Thank you for a job well done! More

Great as always! I continue to receive polite and professional service every time I visit Rick Woodson I continue to trust what they recommend and the pricing. Wish I continue to receive polite and professional service every time I visit Rick Woodson I continue to trust what they recommend and the pricing. Wish I could say that for every place I go for service. More

Repeat Customer: Greg the G.M. is a true professional as is his staff.Tina great service agent and Chris the best technician to service my car. Greg the G.M. is a true professional as is his staff.Tina great service agent and Chris the best technician to service my car. More

Great Service Department I always get great service at Rick Woodson Honda. My most recent visit included a free inspection. The inspection was completed within 15 minutes an I always get great service at Rick Woodson Honda. My most recent visit included a free inspection. The inspection was completed within 15 minutes and I was on my way. It doesn't get any better than that. More