Priority Honda Roanoke - Service Center
Roanoke, VA
957 Reviews of Priority Honda Roanoke - Service Center
Great, fast service. I made an appointment for servicing one evening after work. I was greeted as in came in the door and was processed fast. I went to the waiting room an I made an appointment for servicing one evening after work. I was greeted as in came in the door and was processed fast. I went to the waiting room and within a very short time my car was done. I couldn't believe how fast and friendly they were. I have bought three cars from Woodson and very happy with everything. My second car I had some trouble but they got it fixed after several visits to the shop. More
Took too long I brought my car in at the appointment time of 8:30 am but was never called about my repair work all day. At 4:45 pm I called and was told my car was I brought my car in at the appointment time of 8:30 am but was never called about my repair work all day. At 4:45 pm I called and was told my car was JUST being looked at. SO why did I bother to make an 8:30 am appointment if you weren't even going to look at it for over 8 hours. Ridiculous. I was called with what needed to be done at 5:45 pm and was called at 7:25 that my car was FINALLY ready. Really!!! I had a ride to come pick up my car at 5 pm but wasn't able to pick it up that late. The actual repair was doen well. More
oil change ,tire rotation check plastic trim on drivers seat Overall a good experience. Plastic trim on driver's seat came apart as soon as I sat down. Service advisor said he would order parts to fix it. Oi Overall a good experience. Plastic trim on driver's seat came apart as soon as I sat down. Service advisor said he would order parts to fix it. Oil on passenger seat and center console armrest More
oil change and tire rotation Service staff was very informative and friendly. They completed the service within the time zone that was estimated and explained in detail their fin Service staff was very informative and friendly. They completed the service within the time zone that was estimated and explained in detail their findings. Will will continue having our new Honda serviced at this location More
Although a long wait I arrived in the middle of the morning expecting to wait some time. I only came that late due to prior commitment. There was TV, snacks and sodas so t I arrived in the middle of the morning expecting to wait some time. I only came that late due to prior commitment. There was TV, snacks and sodas so there was entertainment. I knew enough to bring something to do to have in case of a long wait. It was about 2 1/2 hours. More
oil change Everything appears to be OK. I really did appreciate the quick car wash that I received after the service. Check out was done in a very efficient ma Everything appears to be OK. I really did appreciate the quick car wash that I received after the service. Check out was done in a very efficient manner. More
inspection They did a great job and got the "extra" needed repairs done on the same day, along with oil change, ect. which saved me from coming back a second da They did a great job and got the "extra" needed repairs done on the same day, along with oil change, ect. which saved me from coming back a second day. More
Great vehicle, great personnel, great service. Keep it up. Good attitude of all your service people. It's like they really like their job . This means a lot to a customer. Thanks keep up the good work. Good attitude of all your service people. It's like they really like their job . This means a lot to a customer. Thanks keep up the good work. More
Recall on Odyssey I want to thank the service department, Tina, Chris & Richard for helping me keep my van updated and serviced for the last 8 years. They are always ve I want to thank the service department, Tina, Chris & Richard for helping me keep my van updated and serviced for the last 8 years. They are always very helpful & so friendly! More
Detail job Top notch work from Mark, Jeff, Tina as usual !! The Folks in the detail shop continue to exceed expectations. I look forward to my next appoin Top notch work from Mark, Jeff, Tina as usual !! The Folks in the detail shop continue to exceed expectations. I look forward to my next appointment !! More