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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
960 Reviews

960 Reviews of Priority Honda Roanoke - Service Center

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April 19, 2024

They have been servicing my Odyssey’s since 2006 and do correct and accurate work. The only negative issue with the dealership is a scheduling issue I live too far away for the shuttle, so I need to wait a More

by CAROL158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Waskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Priority Honda Roanoke responded

Hi Carol: Thank you so much for choosing our dealership! Please let us know if we can be of any more assistance! Best Regards, Neal Young NealYoung@lithia.com

April 19, 2024

Service was great as always. Everyone is friendly and informative. Pricing on parts are a bit ridiculous. $750 for a tail light that I was able to get the same light (OEM not aft More

by luvstbrenards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rollins, Jerome Mosser
Apr 21, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

April 19, 2024

Excellent customer service, good notification of any extra needed service, and excellent transportation to and from work while car is in the shop. Great customer service staff. More

by NannaFisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hall
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your great review with us! It always makes our team happy to hear about our customers positive experiences. We hope to assist you again in the future at Priority Honda Roanoke!

April 18, 2024

Service was exceptional ! !parts mgr and staff very helpful, looking forward to the next visit More

by MBROSS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Alls, Jerome Mosser
Apr 18, 2024 -

Priority Honda Roanoke responded

We're happy to hear that you received exceptional service from our team at Priority Honda Roanoke! We appreciate you sharing your positive feedback, and we're looking forward to assisting you in the future at your next visit.

April 18, 2024

Priority Honda Roanoke has the best customer service and service team I have ever used. More

by DCMEYER76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

Apr 19, 2024 -

Priority Honda Roanoke responded

We appreciate you sharing your great experience with our service team at Priority Honda Roanoke! We're thrilled to learn that you received top-notch customer care throughout your visit. We look forward to serving you again in the future, safe travels!

April 18, 2024

We have always had exceptional service at Priority in Roanoke. The staff is professional and friendly. Taylor is awesome and goes above and beyond to help in any way she can. It’s always a pleasure to se More

by TNTFOWLER98
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Taylor and our team here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

Apr 19, 2024 -

Priority Honda Roanoke responded

We're happy to hear that you consistently receive exceptional service from Taylor and our Priority Honda Roanoke team throughout your experiences. We strive to go above and beyond in all we do, so it's wonderful to know that this is reflected during your visits. Thank you for the review, we hope to serve you again in the future!

April 18, 2024

Very professional and knowledgeable. Good service to get free inspections and oil changes for life. More

by BWILBURN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Priority Honda Roanoke responded

We aim for professional, knowledgeable customer service in all aspects of our dealership so it's wonderful to know that this was reflected throughout your visit. Thank you for sharing your review, we're looking forward to serving you again in the future!

April 18, 2024

Service Advisor Jereme Mossor very Knowledgeable person He give me Updated News about My Honda Crv More

by SATISHCHATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Apr 19, 2024 -

Priority Honda Roanoke responded

It's great to hear that Jerome and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

Apr 19, 2024 -

Priority Honda Roanoke responded

We're so glad to know that Jereme provided you with knowledgeable, communicative customer service regarding your Honda CR-V. Thank you for taking the time to share your great experience, we hope to serve you again in the future!

April 18, 2024

All of the advisors in the service department are always helpful. The work is always thorough and done in a timely fashion. I really enjoy bringing my vehicle here and I am glad I purchased my vehicle from More

by ZSAUNDERS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

Apr 19, 2024 -

Priority Honda Roanoke responded

We're so glad to know that our service team consistently provides you with quality service in a timely manner throughout your experiences at Priority Honda Roanoke. Thank you for choosing us for your vehicle needs, we truly appreciate the support! Safe travels!

April 18, 2024

Great service. . Please take the sign down that says you are short staffed-excuses aren’t good 😁 More

by pressmanjennifer
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 18, 2024 -

Priority Honda Roanoke responded

We appreciate your feedback and we're glad to know that you received great service from our team during your visit at Priority Honda Roanoke. We hope to assist you again in the future, safe travels!

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