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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
960 Reviews

960 Reviews of Priority Honda Roanoke - Service Center

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May 03, 2024

Adam is respectful, attentive, detailed and clear, and makes sure that you know what is going on. The whole team is excellent. Adam is outstanding at taking care of the customer. More

by ORKANBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. Adam and our team appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 03, 2024

Friendly, professional service. Reasonable wait time. That’s all I have to say.waiting area comfortable and clean More

by ZPOLLANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

May 03, 2024

I have owned a Honda since 1980. Great vehicle and the service is excellent. Thank you all for everything. More

by PENNYSUEMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rollins, Jerome Mosser
May 05, 2024 -

Priority Honda Roanoke responded

Penny, Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

May 02, 2024

This dealership is very responsive and customer oriented. They provide good service and provide good explanation to customers More

by BHUNTER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
May 03, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad Jerome was able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

May 01, 2024

Brakes work great plus Jenifer looked up my warranty which I didn’t think about and saved me me about $ 500 in AC REPAIRS👍🤩🤩 THANKS Jenifer More

by JOHNSHAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

May 01, 2024

Everyone was really nice, they worked on my car quickly. I wish i still had the little sticker on the window that reminds me of my next change. More

by DMONDEVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jennifer and our team. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

May 01, 2024

The customer service is excellent . The representative was very informative, patient and efficient . The service was performed in a quick and professional time frame , More

by TONIJONES1728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Priority Honda Roanoke responded

Thank you, Toni! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke; we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

May 01, 2024

This was just a drop-off for only a state inspection. Drop off evening before and picked up late afternoon next day. More

by TLISK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

April 30, 2024

Great service. Great people. Really appreciate the shuttle and letting me know what’s going on More

by TRAVELINGWITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver!
May 01, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

April 30, 2024

Very happy with service staff and the communication! I will be back again when I need service, which isn’t often because the Honda is awesome More

by VINCEWILKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Priority Honda Roanoke responded

Thank you, Vince! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke; we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

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