Priority Honda Roanoke - Service Center

They are very efficient friendly and reliable in the service dept of Priority Honda & it’s why we have been long time customers service dept of Priority Honda & it’s why we have been long time customers More

Very much a gentleman and user friendly. Answers any questions I have. Good worker! Thanks. Answers any questions I have. Good worker! Thanks. More

Priority Honda very clean and the personnel are good at the things they do. I would recommend them highly. the things they do. I would recommend them highly. More

Good quality, personable, professional, clean; sometimes inconsistent, rule-following (annoyingly), not very attentive at times inconsistent, rule-following (annoyingly), not very attentive at times More

The service has always been great. Advisors are very knowledgeable. Glad to have them to work with Advisors are very knowledgeable. Glad to have them to work with More

Taylor Stump was very informative and kept me updated on the status of my vehicle. the status of my vehicle. More

Previously quoted 170$ for this specific service, but charged me 221.25$. They included w/the service bill a quote for the next very same service of 91.41$. Bait & switch? charged me 221.25$. They included w/the service bill a quote for the next very same service of 91.41$. Bait & switch? More

The employees are always welcoming when I arrive. They keep me up to date with how long the service is taking when appropriate. The facilities are clean. They keep me up to date with how long the service is taking when appropriate. The facilities are clean. More

I bought my car 2 months ago “certified pre owned” and it has already had to have the alternator replaced (which I was going to have to pay for until I mentioned my warranty) I had to get a rental car, for w has already had to have the alternator replaced (which I was going to have to pay for until I mentioned my warranty) I had to get a rental car, for what they said would only take 1-2 days and ended up being 9….. LUCKILY my warranty covers up to 10 days however, I still have yet to even HEAR about the claim submitted to the warranty company so that I can get my money back from that. I already somehow need new brakes, and there is a knocking noise when braking that wasn’t fixed when the car was in the shop to be fixed. I have to take my car back AGAIN for the second time in two months to figure out what’s wrong now…. Nobody seems to care that I JUST bought the car, all they are worried about is getting their $$$$. More

They do good work and communicate very effectively throughout the process from scheduling, do drop off and pick up. throughout the process from scheduling, do drop off and pick up. More