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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
962 Reviews

962 Reviews of Priority Honda Roanoke - Service Center

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May 04, 2024

Service was on time and staff was friendly. Will definitely refer friends and family in the future. More

by Christyrice
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, Christy, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Fast service and great communication. Bring all my vehicles here. I would definitely recommend them. More

by jenn h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
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May 06, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jenn, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

The waiting rooms are always clean. I appreciate that you send reminders about my appointments. You also keep the information on my car up to date. More

by AJ541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Close location and pleasant employee attitude. Always happy with my repair and reports from technician More

by LYNNHOO1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Lynn, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Jennifer was pleasant to deal with. Friendly, informative and respectful. I have been pleased with all the service staff. More

by JSPWEBSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jennifer, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

She was amazing and very helpful! . She treated me like a person not a number. More

by theresat831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business, Theresa, and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

I spent $275 and would have appreciated a complimentary car wash. Otherwise very timely service. More

by CWERTZL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Have bought 2 trucks here thank you for your time and honesty .I will recommend you all to others. Thank you... More

by BANDALLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rollins, Jerome Mosser
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May 06, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

They did a great job on my truck. Nice and easy. Jennifer Tucker and Neal Young were great. More

by Jessethejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyra Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Alls, Steve Baker, Michael Rollins
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May 05, 2024 -

Priority Honda Roanoke responded

Jesse, Thanks for sharing about your experience with Priority Honda Roanoke. Jennifer and our team appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Great service and prices. Got me in quickly and services were finished quickly. Clean waiting area too. More

by KDKANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

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