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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
962 Reviews

962 Reviews of Priority Honda Roanoke - Service Center

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May 09, 2024

Its Always a pleasure at this dealership. Very Fast and courteous service. Look forward to the next visit More

by DAMARKISB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 09, 2024

Very understanding of our request in looking for a new car. Friendly staff and was treated well. Will recommend them to everyone. More

by patsy
Recommend Dealer
Yes
Employees Worked With
Steve Waskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Foutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

May 09, 2024

Professional, trustworthy, and honest, with well trained staff. We appreciate the hard work everyone puts in. More

by RAS226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

May 08, 2024

Always great, fast, friendly and efficient service! I love that they check all the “things”….makes me feel better each time I visit! More

by lbishop8853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

May 08, 2024

Ok. Efficient… Timely Disappointing no longer run the car through the wash Less friendliness since Priority took over More

by ANN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Priority Honda Roanoke responded

Thank you, Ann, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Neal Young NealYoung@lithia.com

May 08, 2024

The service was done in an efficiency and timely fashion. Adam was friendly and polite and the bill was $0. They didn’t try to sell me services such as an oil change that the car didn’t need yet. Very satisf More

by SBLAROSE2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

May 08, 2024

Customer focused. Polite and informative Would recommend dealership to anyone looking for a vehicle. Sales personnel are courteous and listen to you the buyer More

by bashwell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. Jennifer and our team appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 07, 2024

Best dealership around. Staff is always friendly and accommodating. Technicians do the best work in the city More

by CHAD12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jereme Mosser
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May 07, 2024 -

Priority Honda Roanoke responded

Chad, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 07, 2024

Outstanding service representative. Quick efficient service. Good lounge. Very much Look forward to my next appointment More

by J23P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! Taylor and our team sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

May 07, 2024

I found the dealership to be very professional and was very pleased with the quality of my service. More

by deborahfoley61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, Deborah, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

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