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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
965 Reviews

965 Reviews of Priority Honda Roanoke - Service Center

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May 24, 2024

Easy to book appointment. Prompt service and done expediently. Staff is very courteous. I would buy here again. More

by lslarose1860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rollins, Jerome Mosser
May 29, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 24, 2024

I had an oil change and state inspection and was out in 1.15 hours. Fantastic!!!! I requested that my tires be rotated but they did not need it. Excellent visit! More

by lumsden4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 23, 2024

Friendly dealership. Service department that keeps you up to date as the work on you vehicle . Offers a ride to and from the dealership where your vehicle is in service. More

by scorpion__2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Dunn , Sales Department
May 24, 2024 -

Priority Honda Roanoke responded

Thanks for the great feedback! We're glad to hear our service department kept you informed and that you enjoyed your experience at Priority Honda Roanoke. We appreciate your support!

May 23, 2024

Both the drop off and pick up were quick and easy, in my line of business which is fast paced that means a lot. More

by chikubi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Priority Honda Roanoke responded

We're glad to hear that our quick and easy service fit well with your fast-paced schedule! Thanks for choosing Priority Honda Roanoke.

May 23, 2024

Jennifer was great. I didn’t have an appointment, but she got me right in for Va state inspection. More

by MCRUMPACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Priority Honda Roanoke responded

Hello! Thanks for letting us know that Jennifer was great at Priority Honda Roanoke. Come again soon for more efficient service!

May 23, 2024

Once I arrive for my appointment, they were nice and courtesy answered all my questions. The waiting rooms absolutely clean the show room, beautiful sales staff top professional kudos More

by EKWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Priority Honda Roanoke responded

Thank you for sharing your experience! We're delighted to hear that our team at Priority Honda Roanoke provided excellent service and a clean, welcoming environment. We appreciate the kudos!

May 23, 2024

Service was good and and time of service was good. Communication with Jennifer was good also More

by BARRY.CUMBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Priority Honda Roanoke responded

Hi Barry, Thanks for letting us know that you received good service and communication from Jennifer and our team at Priority Honda Roanoke. Come again soon!

May 23, 2024

Everyone at Priority Honda are very nice, helpful, and very knowledgeable about the work. Always willing to answer any questions. More

by DAVCID03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Baker
May 24, 2024 -

Priority Honda Roanoke responded

Thank you for sharing your positive experience with our team at Priority Honda Roanoke! We're glad to hear that everyone was helpful and knowledgeable. We appreciate your support!

May 23, 2024

Every time I take my car in I get information about what is going on with my car. They are great ! More

by ENTNURSE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara
May 24, 2024 -

Priority Honda Roanoke responded

Hello! Thanks for letting us know that you had a great experience with our team at Priority Honda Roanoke. Come again soon!

May 23, 2024

Did it in a reasonable time. Thank you for getting in in and out while I waited. More

by CANDYMANRAS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Priority Honda Roanoke responded

Hello! Thanks for letting us know that your service was done in a reasonable time. Come back to Priority Honda Roanoke soon!

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