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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
969 Reviews

969 Reviews of Priority Honda Roanoke - Service Center

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June 06, 2024

Priority Honda does a great job getting people appointments the day before requested day. They communicate and give you a number to contact the repair associate during the day to get updates. More

by EGRISSO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

June 06, 2024

Jennifer did a nice job explaining the work that was completed. The work was done quickly and everyone was was courteous. I trust Priority Honda. More

by VAPATTERSONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rollins, Jerome Mosser
Jun 07, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for Jennifer and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Best Regards, Neal Young NealYoung@lithia.com

June 06, 2024

Did a good job and was efficient doing it. Could use a different TV station. 😁 More

by rainbowdeb55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

June 05, 2024

Priority was so busy the day we were talking to our Salesman. But I always use Larry. More

by TERRIFERGUSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Priority Honda Roanoke responded

Terri, Thank you so much for your kind words for Larry, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

June 05, 2024

Adam was very efficient and good to work with. He got my oil change and tire rotation done quickly. I’m very pleased with the dealership as long as they do the service and don’t try to sell me e More

by JANHOFFMAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad Adam and the team were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

June 05, 2024

I showed up unexpectedly for a repair. Jereme immediately knees the problem and got my car in that same day for repair! More

by LINDYLEE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Jun 06, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jerome delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

June 05, 2024

Everyone is always so nice and they go over everything they did to my vehicle More

by MICHELLEATKINS84
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Priority Honda Roanoke responded

Michelle, thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

June 05, 2024

Everything was great except I had to return to have my rotated tires reset. They were fixed once I returned. More

by BOBFRED57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

June 05, 2024

Personal and service excellent on this visit. Organized and work done in a timely manner. Love Duke the shuttle driver, he's always great conversation and good driver. More

by ESTHERKARGL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review, Esther. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

June 05, 2024

Always helpful and great at explaining things I want to know. Greatest... Always lets me know if up coming needs. More

by KNOELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Waskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rollins, Jerome Mosser
Jun 05, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

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