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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
969 Reviews

969 Reviews of Priority Honda Roanoke - Service Center

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June 07, 2024

This dealership has been responsive to my requests in a friendly, cooperative, and workable manner. More

by gshash11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

June 07, 2024

Jennifer was very friendly and helpful. The check in process was quick and service was fast. More

by smithsa231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jennifer met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

June 07, 2024

Very pleasant and efficient service. They helped arrange a ride back to the service station and communicated clearly. More

by jason.foerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rollins, Jerome Mosser
Jun 07, 2024 -

Priority Honda Roanoke responded

Thank you, Jason, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Best Regards, Neal Young NealYoung@lithia.com

June 06, 2024

He was very nice and professional and never had a problem with Priority Honda. Very satisfied. More

by JSMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

June 06, 2024

Delivered the service on time. Adam is great to work with. I use priority for all my Honda service More

by wmash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Priority Honda Roanoke responded

Thank you for your kind words for Adam and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

June 06, 2024

Jereme and the folks at Priority Honda are always a pleasure to be around. The service was very fast and the waiting area comfy. More

by Leah Crowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Jun 06, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

June 06, 2024

Very courteous and friendly service folks I really enjoyed working with them and will be back. More

by dzimniewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Jun 07, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

June 06, 2024

Inspection in about an hour. Waiting area okay. Staff very nice. Disappointed that they have stopped the free inspections for Woodson Honda buyers. I wish I had been told that wh More

by KLP4233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Priority Honda Roanoke responded

We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

June 06, 2024

Jenifer and all others provided efficient and friendly service, making me feel like it was a priority that I received service. The only disappointment was the AI unexpectedly answering my call and giving More

by barbaraleaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duke Meador
Jun 07, 2024 -

Priority Honda Roanoke responded

Thank you, Barbara! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke; we look forward to having you as one of our valued customers for many more years! Best Regards, Neal Young NealYoung@lithia.com

June 06, 2024

I have always found Priority to be courteous, helpful & knowledgeable when dealing with them. I am happy with their work & I love my CRV!! More

by JADUNCAN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

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