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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
725 Reviews

725 Reviews of Priority Honda Roanoke - Service Center

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May 31, 2024

Staff was great , very polite, helpful and informative,also it’s great that I didn’t have to wait. Someone took me home and picked me up to get my car, thanks!! More

by Teresa Bonamo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rollins, Jerome Mosser
Jun 03, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 31, 2024

Priority in Roanoke scheduled my repair and did just as they said they would. I went to another Honda dealer for this repair and was rescheduled twice After arriving at my appointment. No prior notice to m More

by BBRYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

May 31, 2024

The service was right on time and all work was done as planned. The staff was very pleasant and helpful. More

by dsomerville60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Best Regards, Neal Young NealYoung@lithia.com

May 31, 2024

Excellence service. Would not take our vehicle anywhere else for maintenance. Highly recommend this dealership. More

by GEOROBERTSON3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Priority Honda Roanoke responded

Geo, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 30, 2024

Very polite and didn’t have to wait long! !!! excellent service !!!! definitely recommend them to family and friends More

by NOEMAILGIVENTOSALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 30, 2024

Very good at responding to questions I had about my car being in for service More

by gregparkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Greg, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

May 30, 2024

Adam was very helpful and courteous. The work was completed on schedule and very reasonably. More

by MMILAM1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 29, 2024

She was very professional . .helpful…kind..informational. I always trust the staff with my vehicle. More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 26, 2024

Work completely as expected on time. I was kept informed on progress and future recommendations. More

by bjst57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 26, 2024

The service for my vehicle was performed in a timely and efficient manner. The staff were polite, transparent, friendly, and made sure I was on my way as quickly as possible while still providing good servi More

by JESSE7261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Priority Honda Roanoke responded

Thank you, Jesse, for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

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