Priority Honda Roanoke - Service Center

Recent Service Appointment Tina is a great service advisor any always goes the extra mile to make my service appointments go smoothly and on time. Andrea worked on our 2011 Ody Tina is a great service advisor any always goes the extra mile to make my service appointments go smoothly and on time. Andrea worked on our 2011 Odyssey and was able to trace down a very complex problem. About 10 years ago Andrea was also able to fix a suspension problem on our 1996 Accord that several other mechanics were unable to solve while we were living in Charlotte, NC. Both Tina and Andrea are fantastic and are a significant asset for your dealership ! More

Factory recall for Honda Odyssey fuel pump Great service! Minimal time to wait and comfortable area provided for my wait. Friendly staff were able to provide information about recall and expl Great service! Minimal time to wait and comfortable area provided for my wait. Friendly staff were able to provide information about recall and explained what repair would be done to my vehicle. More

Excellent Service as always. Tina is so courteous and professional, as well as the other service staff members. Thank you for a job well done! as always. Tina is so courteous and professional, as well as the other service staff members. Thank you for a job well done! More

Great as always! I continue to receive polite and professional service every time I visit Rick Woodson I continue to trust what they recommend and the pricing. Wish I continue to receive polite and professional service every time I visit Rick Woodson I continue to trust what they recommend and the pricing. Wish I could say that for every place I go for service. More

Repeat Customer: Greg the G.M. is a true professional as is his staff.Tina great service agent and Chris the best technician to service my car. Greg the G.M. is a true professional as is his staff.Tina great service agent and Chris the best technician to service my car. More

Great Service Department I always get great service at Rick Woodson Honda. My most recent visit included a free inspection. The inspection was completed within 15 minutes an I always get great service at Rick Woodson Honda. My most recent visit included a free inspection. The inspection was completed within 15 minutes and I was on my way. It doesn't get any better than that. More

Half the time! I missed my appointment the day before but came as a walk-in. I had to wait a while for someone to help me, but once they did they were very friendly I missed my appointment the day before but came as a walk-in. I had to wait a while for someone to help me, but once they did they were very friendly and helpful. They estimated it would take an hour, and I set a timer. 30 minutes later my vehicle was ready. I did not know my first service was free!!!! Fantastic. It was also nice to have drinks and snacks in the waiting room. More

Helped out when really needed Car wouldn't start and had to be jumped. Service folks had installed a new battery in my CR-V only a year and a half ago. Was afraid to turn off en Car wouldn't start and had to be jumped. Service folks had installed a new battery in my CR-V only a year and a half ago. Was afraid to turn off engine after the jump start, so went straight to Honda. Ran into a service rep that I've known over several years as I was driving into dealership. Told him about needing the jump start. He remembered my past problems with battery and worked the car in to check it out. Had my two dogs with me, since we were ready to come home from a nosework training class when the car wouldn't start. Was concerned that perhaps some people waiting in the customer lounge might be upset about two Australian Shepherds parked in there with them. So we were allowed to wait in the showroom. Everyone who passed by was really friendly and nice. The dogs and I passed the time comfortably while a new battery was being installed, an under hood check was being done, and the car was being washed. Couldn't have asked for a more pleasant experience after being concerned just a little while earlier about being stuck. Have owned Honda's since 1986. The things I have appreciated most over time are the vehicles' reliability and the staff's seemingly earnest desire to assist the customer. Thank you again, service folks!!!! More

Inspection and checking on 2012 Pilot Everything was done in a timely and efficient manner. And had time to check out the used Pilots and visit with our sales representative Bill. Everything was done in a timely and efficient manner. And had time to check out the used Pilots and visit with our sales representative Bill. More

Service Review Remembered after making my appointment for service on our Honda Pilot that I also had a doctor's appointment across town. The time factor was a littl Remembered after making my appointment for service on our Honda Pilot that I also had a doctor's appointment across town. The time factor was a little tight but they got me out promptly and I had time to stop for coffee before the doctor's appointment. Still ended up in and out of doctor's office before my actual appointment time. More