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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
960 Reviews

960 Reviews of Priority Honda Roanoke - Service Center

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August 24, 2024

I am always treated with respect by everyone who works at Priority Honda. The staff of the service department does an excellent job More

by gilmorejl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

August 24, 2024

I was very happy with the service I received. Daniel went above and beyond to answer questions that I had. More

by SUSIEHARDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Susie, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

August 24, 2024

Tim did a great job with helping me look at what was interesting to me. More

by KINGERYBDFRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Waskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Foutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tim here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

August 24, 2024

They were very respectful, kind, and fast. They didn’t try to sell me anything I didn’t need More

by madisonann18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

August 24, 2024

After a 25 year career in aircraft maintenance (Pan Am) and a 17 year career in transit bus maintenance (NYCTA), I know the importance of preventative maintenance. Priority Honda knows Honda’s best and th More

by Grandpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

August 24, 2024

Easy to schedule and completed fast. Good experience overall at priority Honda in Roanoke VA More

by mikek518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

August 24, 2024

Great service they keep you notified and updated on your service. Friendly service people work there. More

by GERT918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

August 23, 2024

Taylor is the absolute best! ! It is great how she greets me with a smile and remembers my beloved Pilot and me! I’m not just a customer… I also love how knowledgeable she is abou More

by CBROWN102019
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Taylor met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

August 23, 2024

They were very professional and answered questions I had without making it seem like I was bugging them or taking too much of their time. More

by TRISTA_C16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Priority Honda Roanoke responded

Thank you so much, Trista, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

August 22, 2024

My service appointment was quick and contact was efficient. Taylor was very sweet and professional. More

by lorihr2207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

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