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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
960 Reviews

960 Reviews of Priority Honda Roanoke - Service Center

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August 29, 2024

She was great quick and texted me when it was done and called. She gets a A+++ More

by WAHOOZ_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jennifer and our team met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years! Best Regards, Neal Young NealYoung@lithia.com

August 29, 2024

Very pleased with my recent visit for oil change and rotation. Staff was super nice More

by T.BONDURANT64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad Adam was able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

August 27, 2024

Customer service good Timing good for pickup Shuttle good and convenient location warranty is good More

by Basketclown47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Strickler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

August 27, 2024

You are a great dealership to deal with. Your employees are very customer oriented. Great service! More

by dee18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

August 27, 2024

The service department is great friendly and efficient service . I was met with by a friendly associate who entered the needed information into the system then showed me to the customer lounge More

by ROBENDORF56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

August 27, 2024

Jennifer was great and explained the work needed at this time. I do think it would be nice if you offered a courtesy carwash when service was done. More

by debbie_metcalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Priority Honda Roanoke responded

Debbie, Thank you for taking the time to share your thoughts on working with Jennifer and our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

August 26, 2024

Everyone was so nice and courteous, service was top notch. I will definitely be back for them to service car. More

by BIRSYBUS4KIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

August 25, 2024

Adam wants an Eric sectional customer sales rep, well prepared professional, and I Broadway. Duke is a pretty outstanding contact point in the courtesy car for priority also. More

by THEKIDDS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

August 25, 2024

I bought my New Honda Civic last summer and brought it in for a state inspection. I made the appointment online but never saw anything that said I was leaving it. My service advisor was Jennifer Tucker and s More

by vlr280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

August 24, 2024

They have friendly, helpful staff! They call and wish happy birthday every year and call to check on me from time to time. Great team of people! More

by TIFFANYCHAPMAN8190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Priority Honda Roanoke responded

Thank you so much, Tiffany, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

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