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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
957 Reviews

957 Reviews of Priority Honda Roanoke - Service Center

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August 30, 2024

The dealership was a great and friendly customer service when explained everything to me. He was wondering More

by MELINDAHASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Priority Honda Roanoke responded

Melinda, Thank you for taking the time to share your thoughts on working with Adam, Daniel, and our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

I have found the service department to be very good at the work they perform More

by KARENVIETMEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Priority Honda Roanoke responded

Karen, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

Checked in next thing I got coffee than waited in the room later my ready. More

by DEBORAHADAMS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Priority Honda Roanoke responded

Deborah, Thank you! Adam and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

As always great service and work. They always take great care of me. Highly recommend priority honda! More

by DWHITNEYWISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

Adam was great to work with. Did not push me for additional services. Will request him in the future More

by JTW0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Priority Honda Roanoke responded

It's great to hear that Adam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

Excellent Service & on time updates from Taylor! I really appreciated all his work on my vehicle More

by SSK82S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Priority Honda Roanoke responded

Thank you! Taylor and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

Very friendly staff and helpful. Loved the ability to ride a shuttle home and have it pick me back up. More

by T.SHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that Adam and Jennifer had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

Tires were over inflated at pick up. Service was good at drop off and pick up. More

by PENGUINSGREER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

Service and inspection was done as promised shuttle service was on time and friendly very pleased as always Thanks More

by GSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duke runs shuttle service 👍
Aug 31, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

They were helpful and delivered the car as promised. Jennifer was a great contact who kept me in the loop on what was happening. More

by jjruns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Jennifer and our team here at Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

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