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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
957 Reviews

957 Reviews of Priority Honda Roanoke - Service Center

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September 01, 2024

Thank you so much for your work! Taylor was super sweet and kept me up to date on everything that was going on with my vehicle. I really appreciate everything you guys did More

by JGREENWAY52989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Priority Honda Roanoke responded

It's great to hear that Taylor was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

September 01, 2024

Jennifer Tucker did an excellent job keeping me informed of my last service needs. I appreciate her dedication. More

by JFOX284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that Jennifer had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

September 01, 2024

Mr. Strickler helped my husband, who uses a cane, into the car. Such polite service! More

by A.AFEDAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Priority Honda Roanoke responded

We are very happy to hear that Daniel Strickler provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

August 31, 2024

Great service. On time for appointments. Courteous. I really do not have anything else to say The lady who checked me in was very nice. She does a great job checki More

by CAROLB1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Priority Honda Roanoke responded

Thank you, Carol, for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

August 31, 2024

This place is wonderful & customer oriented. I am very satisfied with their service and staff. More

by ECART0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

August 31, 2024

Great service. Staff very knowledgeable and professional. Great experience! Great area to relax while waiting. More

by todd.dillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Priority Honda Roanoke responded

Thank you, Todd, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

Excellent work by Tim in explaining and demonstrating Ridgeline’s features. He had a great way of working with us. More

by websterb
Recommend Dealer
Yes
Employees Worked With
Steve Waskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Foutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

All ok. Staff very helpful. Very good. Able to fix A/C in one visit. More

by MIRCHAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

I made the appointment and they took me right in. Everything was explained completely. They were very professional and did a great job. More

by drp25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. Adam and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

Fast friendly team do a great job! Always tries to please very seldom do you have to wait long More

by ONLY1TWEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Priority Honda Roanoke responded

We are very happy to hear Taylor provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

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