Priority Honda Roanoke - Service Center

Customer device experience As always excellent customer service experience above and beyond. Everyone is always striving to do better. Extra Special attention to detail and nev As always excellent customer service experience above and beyond. Everyone is always striving to do better. Extra Special attention to detail and never Nickel and diming There customers. More

Pleased! I appreciate the service team and the structured protocol they follow. I enjoy being able to drive right into a conditioned space before even havin I appreciate the service team and the structured protocol they follow. I enjoy being able to drive right into a conditioned space before even having to get out of the car. The vehicle was ready when they said it would be ready. Happy customer! More

2013 Accord Started failed 2013 Honda Accord starter failed at 34000 miles at 4 yrs 7 months of service. The service manager at the dealership talked to Honda about the car and 2013 Honda Accord starter failed at 34000 miles at 4 yrs 7 months of service. The service manager at the dealership talked to Honda about the car and that it had been serviced at this dealership and was well taken care of. Honda agreed to pay for 90% of the cost with 10% by me. That made me very happy. The repair was done the day they looked at (it (would not start at the dealership) and I picked it up the next day. Could not have been any more pleased. More

Love the service department They have a great service department and keep you up to date on your vehicle but some of the younger mechanics need more training on air conditioning. They have a great service department and keep you up to date on your vehicle but some of the younger mechanics need more training on air conditioning. The young guy told me to cut the air to low until it got to the temperature outside and then to cut it up on high at the top vents. I have had three Honda’s and I have never heard of that. And the air conditioner still isn’t cooling like it should. It use to freeze you out at 72 now I turn it to 65 and still doesn’t work right. More

Awesome experience The staff was absolutely awesome. Very polite and willing to work with me due to a weird schedule. My vehicle was worked in during a busy time. I was The staff was absolutely awesome. Very polite and willing to work with me due to a weird schedule. My vehicle was worked in during a busy time. I was notified promptly upon its completion. While waiting, I observed a service supervisor handle a rather upset customer in which the problem wasn't Woodson’s fault however he was attempting to solve it in the customer’s favor. Really pleased with the overall interaction and will be back in two to three months. Thank you Woodson for the positive experience. More

Quick and efficient service This was my first visit to Woodson. The service rep was friendly and knowledgeable. The work was completed quickly. They even washed my Odyssey and va This was my first visit to Woodson. The service rep was friendly and knowledgeable. The work was completed quickly. They even washed my Odyssey and vacuumed the inside. More

The wait was fine. The wait was a little long just for a state inspection, but ended up taking care of a recall and saved me a trip back in so I was happy. The wait was a little long just for a state inspection, but ended up taking care of a recall and saved me a trip back in so I was happy. More

Service on Toyota Fast service. Done on time. Friendly staff. Very clean waiting room and service area. All of the staff was friendly and helpful. Will use them again. Fast service. Done on time. Friendly staff. Very clean waiting room and service area. All of the staff was friendly and helpful. Will use them again. More

Great customer service. Staff is always professional and attentive to your time. Service is completed promptly. Customer waiting room is always clean and stocked with snac Staff is always professional and attentive to your time. Service is completed promptly. Customer waiting room is always clean and stocked with snacks and drinks. I recommend Woodson Honda to anyone I hear talking about getting a new car. More

Routine Service Great service advisor who under promised and over delivered. Service was prompt and professional. Shuttle driver was very prompt and courteous. I was Great service advisor who under promised and over delivered. Service was prompt and professional. Shuttle driver was very prompt and courteous. I was very pleased with my experience. More