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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
957 Reviews

957 Reviews of Priority Honda Roanoke - Service Center

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September 05, 2024

Quick service and communication made my visit a pleasure! I will be back again when my car needs service! More

by rnpcctlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

September 05, 2024

I was very pleased with the service. Daniel was very pleasant and curiosity. Thank you More

by MSWEE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Daniel here at Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

September 05, 2024

Convenient location. Service department was on time and very professional. That’s all I can say. More

by dbrown5447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

September 05, 2024

Staff was friendly and knowledgeable! I was able to get the kind of car I wanted without feeling pressured or uninformed. More

by Czarkgar
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Busher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

September 03, 2024

Priority was very efficient and complimentary and getting my vehicle fixed in a timely fashion More

by HI.NICELY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 03, 2024

We bought 2 cars from this dealership. My bride & I like not getting pressured to perform services we don't need / don't make sense. What we do get is cost effective maint / repairs on car More

by MEIKCAJ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

September 03, 2024

We have been bringing our Pilot to Priority Honda for about 3 1/2 yrs , been very happy with the service . More

by JAYOWSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 02, 2024

They try to work with me when I need an appointment for service because of my work schedule More

by JDOGS4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

September 02, 2024

Felt a little pricey but service was excellent and brakes are working well. A car pulled out in front of me and my brakes were perfect. Thanks Adam and Priority!! More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Priority Honda Roanoke responded

Thank you, Debbie, for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad Adam was able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

September 02, 2024

Very disappointed in the way my service has been handled. Numerous trips and no resolution. Made me feel as if the problem with my car was my fault. I think Honda should stand behind their products. I am 6 More

by WDS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Garst
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Priority Honda Roanoke responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Neal Young NealYoung@lithia.com

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