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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
452 Reviews

452 Reviews of Priority Honda Roanoke - Service Center

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April 18, 2024

This was for a warranty issue. . 2 days to complete the service. Keeping my vehicle 2 full days. More

by act330
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Rollins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Mosser
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Neal Young NealYoung@lithia.com

Apr 22, 2024 -

Priority Honda Roanoke responded

We apologize for the extended wait time you experienced throughout your service visit. We aim for efficient service in a timely manner, so it's certainly disappointing to learn that we fell short in this instance. Should you wish to discuss your experience further, please reach out directly via the contact below. Thank you, Neal Young - Service Manager - 540-427-7565

April 18, 2024

Quick and efficient. I would recommend time and time again. In comparing with my past experience with a different dealership, I would recommend everytime. More

by jlmeidinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Mosser
Apr 18, 2024 -

Priority Honda Roanoke responded

We appreciate you taking the time to share your review and highlighting our service at Priority Honda Roanoke! Our team aims to provide timely and efficient service always. Thank you for the recommendation - we hope to serve you again in the future!

April 18, 2024

I can always depend on my service team to make sure my suv is safe and up to date. I never worry. More

by ZARAGOZADV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Priority Honda Roanoke responded

Our customer's safety and satisfaction are always our top priorities, and we appreciate you taking the time to highlight our service in your review! Thank you for sharing your positive feedback, we're looking forward to assisting you again in the future at Priority Honda Roanoke.

April 18, 2024

I have always been very pleased with the service at Priority Honda. They are helpful and make the extra effort to answer any question we might have. We love our Honda CRV!! More

by BRENDASTUPIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Mosser
Apr 18, 2024 -

Priority Honda Roanoke responded

It's wonderful to know that our team consistently provides you with top-notch service throughout your experiences at Priority Honda Roanoke! We're happy to hear that you're loving your Honda CR-V, and we look forward to assisting you again in the future with any vehicle needs. Safe travels!

March 29, 2024

Was a pleasant experience with the most helpful individuals would recommend to to friends and family More

by Sam
Recommend Dealer
Yes
Employees Worked With
Shane Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Priority Honda Roanoke responded

Sam, thank you for taking the time to share your positive feedback regarding your recent experience with our Priority Honda Roanoke team. We look forward to assisting you again in the future, safe travels!

March 24, 2024

This place cares so much about its customers and its employees. I love it so much! More

by Sdagout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Forrester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Greenlees
Mar 25, 2024 -

Priority Honda Roanoke responded

We're happy to hear this as we strive to provide top-notch customer care in all of our services! Thank you for sharing your kind feedback, we look forward to assisting you again in the future.

January 24, 2019

Service and tires i have always been treated very good when I come in for service. This last time was no different. My car was serviced and had new tires installed and More

by Mth88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Altman
January 19, 2019

great service I had great service at Woodson Honda and the people are very friendly. I only bring my car to Woodson Thank you for your service More

by doggirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Wimmer
December 11, 2018

Always friendly and fast service. Rick Woodson always gets me in and out quickly and with great customer service. Very friendly staff! Thank you Rick Woodson Honda for not making my More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
October 12, 2018

Service This is my wife's car and she does not drive it much. Needless to say, we service her car once a year. The service was quick, and this year the car More

by Jack2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyse Nester, H. Hlervoi
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