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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
452 Reviews

452 Reviews of Priority Honda Roanoke - Service Center

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April 18, 2024

Was very pleased with the service not a long wait at all even asked for something extra and they served that also More

by PPERSINGER97.PR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for sharing your great experience with our service department! We look forward to serving you again in the future at Priority Honda Roanoke.

Helpful
April 18, 2024

Dealership and service personnel finished my service on the same day in which it was scheduled. More

by JLAWW
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Priority Honda Roanoke responded

We aim for efficiency and timeliness within all we do, so it's wonderful to know that our team was able to reflect this throughout your visit. Thank you for sharing your review, we look forward to serving you again in the future at Priority Honda Roanoke!

Helpful
April 18, 2024

Clean, fair, honest . Always returns calls which some dealerships do not . Sales department and service advisors are very attentive and take time to explain everything tho More

by scorpion__2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Dunn , Sales Department , Jerome Mosser
Report | Print
Apr 18, 2024 -

Priority Honda Roanoke responded

We appreciate you sharing your positive feedback regarding your experience with our team at Priority Honda Roanoke! We aim to provide attentive, informative service to our customers in all areas of our dealership, so it's wonderful to know that this was reflected throughout your visit. Thank you for recommending us, safe travels!

Helpful
April 18, 2024

I guess I can say it is the loyalty. I brought my car from a honda dealership and priority brought that dealership and still carried the warrant over. More

by RANDNSAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Mosser
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

Apr 19, 2024 -

Priority Honda Roanoke responded

We appreciate you sharing your experience with us at Priority Honda Roanoke! Thank you for choosing us for your vehicle needs, we appreciate your continued support. See you next time, safe travels!

Helpful
April 18, 2024

Great customer service, love this place. My service representative was professional and courteous. I will return More

by dforbes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of name but was female
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

Apr 19, 2024 -

Priority Honda Roanoke responded

We aim for professional, courteous service always, so it's wonderful to see that this was reflected throughout your experience. Thank you for sharing your review, we look forward to assisting you again in the future at Priority Honda Roanoke!

Helpful
April 18, 2024

Great customer service. Bryan kept us updated with everything we needed to know. We appreciate he well he communicated with us, via text, phone and in person. More

by aggie k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your great experience with Bryan at Priority Honda Roanoke! We aim for informative, communicative service always. We hope to assist you again in the future, have a great day!

Helpful
April 18, 2024

The service department was prompt and thorough. They were good with Communication and finish in the time the planned for the job. More

by Robin Conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Priority Honda Roanoke responded

We're glad to know that you received prompt, communicative service from our team at Priority Honda Roanoke. Thank you for sharing your review, we hope to assist you again in the future!

Helpful
April 18, 2024

My experience at Priority Honda was very efficient and excellent. Brian explained everything very well. More

by CAPTIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your great experience! We're happy to hear that you received excellent customer service throughout your visit. We look forward to serving you again in the future, have a great day!

Helpful
April 18, 2024

Great place to take your car for service. That are always very straightforward and honest More

by ENZMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Mosser
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your great experience with our service department! We're looking forward to your next visit at Priority Honda Roanoke!

Helpful
April 18, 2024

Great communication, great service, this is my 2nd car from them and I recommend anyone here! More

by sierramoorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Mosser
Report | Print
Apr 18, 2024 -

Priority Honda Roanoke responded

We're glad to know that our team was able to provide communicative service throughout your experience at Priority Honda Roanoke. Thank you for sharing your review and recommendation, we truly appreciate it! Safe travels in the new ride!

Helpful
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