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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
451 Reviews

451 Reviews of Priority Honda Roanoke - Service Center

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April 18, 2024

From sales to getting maintenance done, everyone I have dealt with has been awesome. Anytime someone tells me they are looking for a vehicle, I tell them to go to Prioirty Honda. More

by MISSLILAC03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Priority Honda Roanoke responded

We're thrilled to know that you've had such positive experiences with our team at Priority Honda Roanoke! Thank you for recommending us, we truly appreciate it.

Helpful
April 18, 2024

We have always had exceptional service at Priority in Roanoke. The staff is professional and friendly. Taylor is awesome and goes above and beyond to help in any way she can. It’s always a pleasure to se More

by TNTFOWLER98
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Taylor and our team here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

Apr 19, 2024 -

Priority Honda Roanoke responded

We're happy to hear that you consistently receive exceptional service from Taylor and our Priority Honda Roanoke team throughout your experiences. We strive to go above and beyond in all we do, so it's wonderful to know that this is reflected during your visits. Thank you for the review, we hope to serve you again in the future!

Helpful
April 18, 2024

Good service and Adam is a true professional, which makes my service visits very pleasant. More

by DONNAJEFFERSON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Priority Honda Roanoke responded

We're happy to hear that you had a top-notch experience with Adam at Priority Honda Roanoke! Thank you for sharing your review, we hope to assist you again in the future with any vehicle needs.

Helpful
April 18, 2024

Very professional and knowledgeable. Good service to get free inspections and oil changes for life. More

by BWILBURN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

We aim for professional, knowledgeable customer service in all aspects of our dealership so it's wonderful to know that this was reflected throughout your visit. Thank you for sharing your review, we're looking forward to serving you again in the future!

Helpful
April 18, 2024

Scheduling is easy, status indicator was helpful and quality of work average. Work was checked as complete but not done. More

by HPONTIVEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Priority Honda Roanoke responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Neal Young NealYoung@lithia.com

Helpful
April 18, 2024

Service Advisor Jereme Mossor very Knowledgeable person He give me Updated News about My Honda Crv More

by SATISHCHATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
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Apr 19, 2024 -

Priority Honda Roanoke responded

It's great to hear that Jerome and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

Apr 19, 2024 -

Priority Honda Roanoke responded

We're so glad to know that Jereme provided you with knowledgeable, communicative customer service regarding your Honda CR-V. Thank you for taking the time to share your great experience, we hope to serve you again in the future!

Helpful
April 18, 2024

All of the advisors in the service department are always helpful. The work is always thorough and done in a timely fashion. I really enjoy bringing my vehicle here and I am glad I purchased my vehicle from More

by ZSAUNDERS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

Apr 19, 2024 -

Priority Honda Roanoke responded

We're so glad to know that our service team consistently provides you with quality service in a timely manner throughout your experiences at Priority Honda Roanoke. Thank you for choosing us for your vehicle needs, we truly appreciate the support! Safe travels!

Helpful
April 18, 2024

I was recommended to get new tires and oul flush, first time i refused the wirk, went somewhere else More

by TERRIFERGUSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Baker
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Apr 21, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

Helpful
April 18, 2024

Great service. . Please take the sign down that says you are short staffed-excuses aren’t good 😁 More

by pressmanjennifer
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 18, 2024 -

Priority Honda Roanoke responded

We appreciate your feedback and we're glad to know that you received great service from our team during your visit at Priority Honda Roanoke. We hope to assist you again in the future, safe travels!

Helpful
April 18, 2024

Was very pleased with the service not a long wait at all even asked for something extra and they served that also More

by PPERSINGER97.PR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for sharing your great experience with our service department! We look forward to serving you again in the future at Priority Honda Roanoke.

Helpful
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