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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
437 Reviews

437 Reviews of Priority Honda Roanoke - Service Center

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May 08, 2024

Always great, fast, friendly and efficient service! I love that they check all the “things”….makes me feel better each time I visit! More

by lbishop8853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

May 07, 2024

Best dealership around. Staff is always friendly and accommodating. Technicians do the best work in the city More

by CHAD12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jereme Mosser
May 07, 2024 -

Priority Honda Roanoke responded

Chad, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 07, 2024

Outstanding service representative. Quick efficient service. Good lounge. Very much Look forward to my next appointment More

by J23P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! Taylor and our team sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

May 07, 2024

I found the dealership to be very professional and was very pleased with the quality of my service. More

by deborahfoley61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, Deborah, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

May 07, 2024

Priority is very professional and the service department is very pleasant, always tries to help; Need more Tech's and a car wash with each repair. Thanks ☺️ More

by DCHAP10632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

May 07, 2024

The employees are professional and treat me with kindness and understanding. They are a pleasure to deal with. More

by SMKRDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

May 06, 2024

Service department is Alway concern about your needs and requirements pertaining to upcoming services a specialty Mr Adam who is Alway there for my needs and is Alway concern about me More

by M.R.SALERNO54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

May 06, 2024

My car is doing a jerk when going down hill or uphill to slow it down but twice i have taken car in and they said technicians felt nothing abnormal. So ill wait until gets worse. It does not happen every More

by TERIHOLDREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Teri, feel free to contact us at your convenience. Best Regards, Neal Young NealYoung@lithia.com

May 05, 2024

Droped it off for an oil change in the morning, and it was late In the day before it was looked at.. The oil change did not take long once they started. More

by JEFF_EDMONDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Jeff, feel free to contact us at your convenience. Best Regards, Neal Young NealYoung@lithia.com

May 05, 2024

Very friendly people to help me. Very pleased with my experience at Priority. Thank you More

by PENNYSUEMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Penny Sue, please let us know. Best Regards, Neal Young NealYoung@lithia.com

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