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Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
718 Reviews

718 Reviews of Priority Honda Roanoke - Service Center

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August 10, 2024

Service was excellent, vehicle ready on time, at price that was quoted. Would use them again to service my 2014 and 2022 CR-Vs. More

by Stick
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

August 10, 2024

Bought 2019 civic from priority, and it has only been serviced at this dealership. I travel long distance frequently and I often times have it checked/serviced between each trip. I trust the advisors to More

by lynettejobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jereme Mossor
Aug 11, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business, Lynette, and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

August 10, 2024

Just a all around good place been taking care of me every sense I've been going there More

by cenglish1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

August 10, 2024

They always do a fast and great job we were in and out and very informed More

by DONDRUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Don, and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

August 09, 2024

The service department has always done a wonderful job. I do notice whenever you come in for your free oil change they always come out with something you need done which is usually pretty expensive. More

by mahodges65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Neal Young NealYoung@lithia.com

August 09, 2024

Daniel was super nice and my visit was great! I always take my Honda to Priority Honda for service. More

by BLOSSOM1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad Daniel was able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

August 09, 2024

These folks are always so friendly and helpful! As busy as they are, they always take the time to explain things and make their customers feel appreciated. Daniel was great, very polite and positi More

by JENLDUG99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Strickler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Daniel and our team met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

August 09, 2024

Very good service. Adam Garst was excellent to work with. Kept me very well informed throughout the process. More

by RDMARSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Priority Honda Roanoke responded

We are very happy to hear that Adam provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

August 09, 2024

Cost is high for some work, but service and staff is top notch. Thank you. More

by CHIPLEADER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

August 09, 2024

I found the Priority people very hospitable, and knowledgeable.Didn’t keep me waiting unnecessarily. More

by BKALRA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

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