Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Priority Honda Roanoke - Service Center

Roanoke, VA

4.6
441 Reviews

441 Reviews of Priority Honda Roanoke - Service Center

Sort by
May 17, 2024

They were very friendly and very prompt I was in and out in a timely manner More

by CLWMOM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 17, 2024

There were more than sufficient sales reps and consultants there and not sufficient repair/service technicians there that day. Just saying as my observations. More

by GRANT.HOLLY102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Priority Honda Roanoke responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 16, 2024

Very professional about there job Just kind and courteous about the business. It was a pleasure working with them More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 16, 2024

Great Service! One thing the service dept forgot to put a inspection sticker on my truck. More

by CECIL.EDWARDS.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Priority Honda Roanoke responded

Cecil, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 16, 2024

I am much more than satisfied with all of my interactions with Priority Honda, and especially those where I have dealt with Mr Garst. I intend to ask for him when I call in the future, and to insist that he More

by robertdowney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Greenlees
Report | Print
May 19, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, Robert, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 16, 2024

Had my brake fluid changed was easy to make appointment and service was fast finished on time More

by RICHARD_LEYH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Priority Honda Roanoke responded

Thank you, Richard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 16, 2024

Very nice dealership and nice people to deal with. Scheduling service appointment was easy. Adam Garst was very prompt in texting me so I could check on my car and my car ready in no time at all. More

by RKESSLER2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 16, 2024

This was my first service appointment for my CRV. I like the convenience of Saturday service, and was pleased with the service. More

by dalaughlin61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 16, 2024

The team is very professional. Jennifer kept in touch with me through the process. I am very happy with the results. More

by jruscs10s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 16, 2024

Great customer service and take care of the issues efficiently and Cost effectively to your satisfaction More

by sunnyarikat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

Helpful
1
...
19
20
21
...
45