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Priority Honda Roanoke

Roanoke, VA

4.6
1,377 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,377 Reviews of Priority Honda Roanoke

May 05, 2024

Good fast service. Were very accommodating to me as I was in an emergency situation and had my dog with me. Got everything done and accurately in a timely manner More

by amit1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins, Jerome Mosser
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 05, 2024

Adam was very attentive. He didn't make me wait overly long. Was a little disappointed about not getting an oil change and having to come back. More

by macmd94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Neal Young NealYoung@lithia.com

May 05, 2024

Droped it off for an oil change in the morning, and it was late In the day before it was looked at.. The oil change did not take long once they started. More

by JEFF_EDMONDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Jeff, feel free to contact us at your convenience. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Jennifer was pleasant to deal with. Friendly, informative and respectful. I have been pleased with all the service staff. More

by JSPWEBSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jennifer, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

I spent $275 and would have appreciated a complimentary car wash. Otherwise very timely service. More

by CWERTZL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Close location and pleasant employee attitude. Always happy with my repair and reports from technician More

by LYNNHOO1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Lynn, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

They are very efficient friendly and reliable in the service dept of Priority Honda & it’s why we have been long time customers More

by SBALLDAD18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Jennifer Tucker, Brian Brantley
Report | Print
May 05, 2024 -

Priority Honda Roanoke responded

We are very happy to hear provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Friendly and knowledgeable service my car was ready as promised and taken promptly when I arrived for my appointment. More

by Melissa.friedrich123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Report | Print
May 05, 2024 -

Priority Honda Roanoke responded

Melissa, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Very much a gentleman and user friendly. Answers any questions I have. Good worker! Thanks. More

by LDDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

The waiting rooms are always clean. I appreciate that you send reminders about my appointments. You also keep the information on my car up to date. More

by AJ541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

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