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Priority Honda Roanoke

Roanoke, VA

4.6
1,378 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,378 Reviews of Priority Honda Roanoke

May 16, 2024

I am much more than satisfied with all of my interactions with Priority Honda, and especially those where I have dealt with Mr Garst. I intend to ask for him when I call in the future, and to insist that he More

by robertdowney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Zachary Greenlees, Mark Ross, Adam Garst
May 19, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, Robert, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

May 16, 2024

This was my first service appointment for my CRV. I like the convenience of Saturday service, and was pleased with the service. More

by dalaughlin61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
May 19, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 16, 2024

Very nice dealership and nice people to deal with. Scheduling service appointment was easy. Adam Garst was very prompt in texting me so I could check on my car and my car ready in no time at all. More

by RKESSLER2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
May 19, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

May 16, 2024

I am very well pleased with everything about my dealing with Larry and priority Honda!! More

by walknshopngranny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Larry Dunn
May 16, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Larry and our team, and we look forward to working with you again. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

May 16, 2024

Very professional about there job Just kind and courteous about the business. It was a pleasure working with them More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker, Brian Brantley
May 19, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 16, 2024

Priority has worked with me to buy two cars in the last year. Always good service on both vehicles. John Busher is very knowledgeable and will get you the car you want without making you feel pressured. More

by areedy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Felix, Jamal Robinson, Quinn Forrester, Jeffrey Spencer, John Busher, DC Peters
May 19, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

May 16, 2024

Great customer service and take care of the issues efficiently and Cost effectively to your satisfaction More

by sunnyarikat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
May 19, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

May 16, 2024

Had my brake fluid changed was easy to make appointment and service was fast finished on time More

by RICHARD_LEYH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
May 19, 2024 -

Priority Honda Roanoke responded

Thank you, Richard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 15, 2024

People are friendly, polite and respectful. Have not been happy with how long it takes to service a car. Service takes way too long! More

by Shoyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
May 15, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Neal Young NealYoung@lithia.com

May 15, 2024

Adam was extremely helpful and courteous with getting me in and out in a timely manner. Your mechanics in your service department does a great job. Thank you More

by dee18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
May 16, 2024 -

Priority Honda Roanoke responded

Dee, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

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