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Priority Honda Roanoke

Roanoke, VA

4.6
1,378 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,378 Reviews of Priority Honda Roanoke

May 19, 2024

Jennifer was awesome! I also liked being guided in with my car by a person. Waiting room was well kept and nice. Also loved the good natured banter between employees! More

by Kelseywilliams.noke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
May 20, 2024 -

Priority Honda Roanoke responded

Thank you, Kelsey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. We can't wait to share this kind review with Jennifer! Best Regards, Neal Young NealYoung@lithia.com

May 19, 2024

There always good but they messed up my mileage, the the over charged me but go me return More

by chefandrewbierman12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
May 20, 2024 -

Priority Honda Roanoke responded

Andrew, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 19, 2024

I have always been treated very well when bringing my vehicle in for service. Everyone is really nice. More

by dwdeetle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Jennifer Tucker
May 20, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. Adam and our team appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 19, 2024

Taylor was awesome. She got me in and out as quick as possible Highly recommend More

by mai112261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
May 20, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

May 19, 2024

At my own fault, I needed to get done with my appointment early. I arrived early and the team was able to accommodate my last minute request graciously due to their workload being manageable for the day. I More

by cke02071992
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker
May 20, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 19, 2024

Easy to schedule an appointment and the shuttle is always available. The services to be provided are clearly explained and accurate estimates of the cost are provided. More

by CAROLYNSWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
May 20, 2024 -

Priority Honda Roanoke responded

Carolyn, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

May 19, 2024

They had a great selection. Richard and Ryan were amazing! We were checked in on regularly and the environment was a welcoming one. That was the 7th dealership we'd checked into More

by amanda.rice1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Ryan Pimlott, Richard Burton
May 20, 2024 -

Priority Honda Roanoke responded

Amanda, We are so glad that Richard and Ryan had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

May 19, 2024

Rude service team, horrible customer service, policy for waiting with car during service needs updating More

by COUGHLAN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jereme, Brian Brantley
May 23, 2024 -

Priority Honda Roanoke responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Neal Young NealYoung@lithia.com

May 18, 2024

Larry is truly an asset to your company. He was very knowledgeable and pleasant to deal with. i would feel comfortable recommending someone else to him. Thanks, More

by Uvaunky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Dunn
May 19, 2024 -

Priority Honda Roanoke responded

Thank you so much for the kind words you gave Larry and for choosing Priority Honda Roanoke! Please let us know if we can be of any more assistance. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

May 18, 2024

Adam is always polite,professional and keeps you updated and your car updated. Great experience always. More

by bvharter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
May 19, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

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