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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

August 31, 2024

Great service. On time for appointments. Courteous. I really do not have anything else to say The lady who checked me in was very nice. She does a great job checki More

by CAROLB1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Sep 02, 2024 -

Priority Honda Roanoke responded

Thank you, Carol, for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

August 31, 2024

This place is wonderful & customer oriented. I am very satisfied with their service and staff. More

by ECART0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 02, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

August 31, 2024

Great service. Staff very knowledgeable and professional. Great experience! Great area to relax while waiting. More

by todd.dillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 02, 2024 -

Priority Honda Roanoke responded

Thank you, Todd, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

I made the appointment and they took me right in. Everything was explained completely. They were very professional and did a great job. More

by drp25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Aug 30, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. Adam and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

I have found the service department to be very good at the work they perform More

by KARENVIETMEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Aug 30, 2024 -

Priority Honda Roanoke responded

Karen, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

Very friendly staff and helpful. Loved the ability to ride a shuttle home and have it pick me back up. More

by T.SHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Jennifer Tucker
Report | Print
Aug 30, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that Adam and Jennifer had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

The dealership was a great and friendly customer service when explained everything to me. He was wondering More

by MELINDAHASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Report | Print
Aug 30, 2024 -

Priority Honda Roanoke responded

Melinda, Thank you for taking the time to share your thoughts on working with Adam, Daniel, and our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

Checked in next thing I got coffee than waited in the room later my ready. More

by DEBORAHADAMS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Aug 30, 2024 -

Priority Honda Roanoke responded

Deborah, Thank you! Adam and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

Adam was great to work with. Did not push me for additional services. Will request him in the future More

by JTW0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Aug 30, 2024 -

Priority Honda Roanoke responded

It's great to hear that Adam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

August 30, 2024

Tires were over inflated at pick up. Service was good at drop off and pick up. More

by PENGUINSGREER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Aug 30, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

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