Priority Honda Roanoke

Repeat Customer: Greg the G.M. is a true professional as is his staff.Tina great service agent and Chris the best technician to service my car. Greg the G.M. is a true professional as is his staff.Tina great service agent and Chris the best technician to service my car. More

Great Service Department I always get great service at Rick Woodson Honda. My most recent visit included a free inspection. The inspection was completed within 15 minutes an I always get great service at Rick Woodson Honda. My most recent visit included a free inspection. The inspection was completed within 15 minutes and I was on my way. It doesn't get any better than that. More

Worth the Drive Purchasing a new vehicle is a huge decision. Not only are the quality and cost of the vehicle important, but the customer service is key. This is the Purchasing a new vehicle is a huge decision. Not only are the quality and cost of the vehicle important, but the customer service is key. This is the fourth Honda that I have purchased, not all new, so I'm already sold on the product. However, from Sales to Financing and then Service is the experience that stays with someone throughout owning a vehicle. Woodson Honda's staff have always been friendly and makes me feel welcomed each time I stop by. After moving here a few years ago, I was in search of a Honda dealer. I have used this dealership for service before, but never purchased a vehicle from them. Even though there is a Honda dealer much closer to where I currently live, I will drive to Roanoke because of the excellent customer service offered by Woodson Honda. They truly make me feel as if they care about my customer satisfaction and offer all around great quality service. More

Half the time! I missed my appointment the day before but came as a walk-in. I had to wait a while for someone to help me, but once they did they were very friendly I missed my appointment the day before but came as a walk-in. I had to wait a while for someone to help me, but once they did they were very friendly and helpful. They estimated it would take an hour, and I set a timer. 30 minutes later my vehicle was ready. I did not know my first service was free!!!! Fantastic. It was also nice to have drinks and snacks in the waiting room. More

Extremely Satisfied We were extremely satisfied with our Woodson Honda experience. They were not pushy and our salesman worked very hard to get our Odyssey within our Pr We were extremely satisfied with our Woodson Honda experience. They were not pushy and our salesman worked very hard to get our Odyssey within our Price range. We would not hesitate to give them our business again. More

Helped out when really needed Car wouldn't start and had to be jumped. Service folks had installed a new battery in my CR-V only a year and a half ago. Was afraid to turn off en Car wouldn't start and had to be jumped. Service folks had installed a new battery in my CR-V only a year and a half ago. Was afraid to turn off engine after the jump start, so went straight to Honda. Ran into a service rep that I've known over several years as I was driving into dealership. Told him about needing the jump start. He remembered my past problems with battery and worked the car in to check it out. Had my two dogs with me, since we were ready to come home from a nosework training class when the car wouldn't start. Was concerned that perhaps some people waiting in the customer lounge might be upset about two Australian Shepherds parked in there with them. So we were allowed to wait in the showroom. Everyone who passed by was really friendly and nice. The dogs and I passed the time comfortably while a new battery was being installed, an under hood check was being done, and the car was being washed. Couldn't have asked for a more pleasant experience after being concerned just a little while earlier about being stuck. Have owned Honda's since 1986. The things I have appreciated most over time are the vehicles' reliability and the staff's seemingly earnest desire to assist the customer. Thank you again, service folks!!!! More

Inspection and checking on 2012 Pilot Everything was done in a timely and efficient manner. And had time to check out the used Pilots and visit with our sales representative Bill. Everything was done in a timely and efficient manner. And had time to check out the used Pilots and visit with our sales representative Bill. More

Service Review Remembered after making my appointment for service on our Honda Pilot that I also had a doctor's appointment across town. The time factor was a littl Remembered after making my appointment for service on our Honda Pilot that I also had a doctor's appointment across town. The time factor was a little tight but they got me out promptly and I had time to stop for coffee before the doctor's appointment. Still ended up in and out of doctor's office before my actual appointment time. More

Treated well again I ran my 2006 Civic over a bump that was deeper than expected on the other side, and the bump hit the bottom of the car. I did not see or feel damage I ran my 2006 Civic over a bump that was deeper than expected on the other side, and the bump hit the bottom of the car. I did not see or feel damage at the expected strike point, but at the next two stops I found a fluid leak at that exact location, including catching a glimpse of a big drop coming down. With Woodson Honda's previous record of demonstrating integrity with me, I thought that I should let them check this out in order to prevent damage from an important fluid loss. They put it on the rack and checked it within an hour. It was water from the outside of the air conditioner, which has a somewhat unusual location in the Civic (not near the front of the engine). There was no charge -- Chris said that they would not charge to check it -- and they provided their complimentary free car wash as well. What can I say? More

Wonderful service! I came in to get my inspection done and the service at the desk wonderful! Tina was very friendly and made sure I understood everything that was going I came in to get my inspection done and the service at the desk wonderful! Tina was very friendly and made sure I understood everything that was going to happen. It didn't take long for them to do my inspection and they were extremely nice when the technician came and got me to let me know my car was ready. More