Priority Ford Norfolk

Jonathan took care of getting my vehicle serviced. Setting appointment was quick and easy out in 15mins. Turnaround on parts was way faster than expected so getting the drill is up appt was also a b Setting appointment was quick and easy out in 15mins. Turnaround on parts was way faster than expected so getting the drill is up appt was also a breeze. Vehicle was fixed (Bronco roof panels) and came back looking better than ever. Well done Priority Ford! I didn’t buy my vehicle here but was still treated as a valued Ford customer. More

Services easily diagnosed issue appears to be resolved in a very timely manner service advisor Katie was excellent a very timely manner service advisor Katie was excellent More

Karen Perez is very helpful and makes it happen. .. I've been dealing with Toyota for 6 years and it always a good experience .. I've been dealing with Toyota for 6 years and it always a good experience More

Very friendly staff, quick turnaround on recent service. My sales associate Janora Fisher was fantastic! Katie in service has been great too. My sales associate Janora Fisher was fantastic! Katie in service has been great too. More

Katie was Wonderful to deal with. She made sure Ford took care of most of the cost associated with my issue since it was a known Problem she dealt with Ford so I didn’t have to. I rea She made sure Ford took care of most of the cost associated with my issue since it was a known Problem she dealt with Ford so I didn’t have to. I really appreciated her professionalism and great attitude! More

Great, prompt, professional! Quick feedback, the car pick up service was amazing and came in clutch! Quick feedback, the car pick up service was amazing and came in clutch! More

Thank you for diagnosing and correcting the issue with my Super Duty! Also, I would also like to thank my service advisor, Amanda for treating me like we have known each other forever. I am thankful to have Super Duty! Also, I would also like to thank my service advisor, Amanda for treating me like we have known each other forever. I am thankful to have such great folks looking out for me and my truck!! More

The technician did not reset the oil life indicator and did not adjust tire pressure after rotating truck tires. did not adjust tire pressure after rotating truck tires. More

I had my F-150 in for repair at the collision repair shop. I am extremely satisfied with the repair that was done and keeping in mind the the body is aluminum, the personal I delt with were very profess shop. I am extremely satisfied with the repair that was done and keeping in mind the the body is aluminum, the personal I delt with were very professional and polite I wish there were space to show pictures of the before and after repair. More

Everyone was friendly and helpful with information that I needed to get my car taken care of. The man who gave me a shuttle ride home was awesome too! needed to get my car taken care of. The man who gave me a shuttle ride home was awesome too! More