Priority Ford Norfolk

Great customer service experience! Associates seem to really care about the customers and their vehicles! Associates seem to really care about the customers and their vehicles! More

The staff was polite and listened to our needs. No one was pushy and we felt comfortable the through the whole process. No one was pushy and we felt comfortable the through the whole process. More

Very quick, courteous and well communicated. Valet service for pickup and repair was very convenient. Valet service for pickup and repair was very convenient. More

Jonathan took care of getting my vehicle serviced. Setting appointment was quick and easy out in 15mins. Turnaround on parts was way faster than expected so getting the drill is up appt was also a b Setting appointment was quick and easy out in 15mins. Turnaround on parts was way faster than expected so getting the drill is up appt was also a breeze. Vehicle was fixed (Bronco roof panels) and came back looking better than ever. Well done Priority Ford! I didn’t buy my vehicle here but was still treated as a valued Ford customer. More

Services easily diagnosed issue appears to be resolved in a very timely manner service advisor Katie was excellent a very timely manner service advisor Katie was excellent More

Karen Perez is very helpful and makes it happen. .. I've been dealing with Toyota for 6 years and it always a good experience .. I've been dealing with Toyota for 6 years and it always a good experience More

Very friendly staff, quick turnaround on recent service. My sales associate Janora Fisher was fantastic! Katie in service has been great too. My sales associate Janora Fisher was fantastic! Katie in service has been great too. More

Katie was Wonderful to deal with. She made sure Ford took care of most of the cost associated with my issue since it was a known Problem she dealt with Ford so I didn’t have to. I rea She made sure Ford took care of most of the cost associated with my issue since it was a known Problem she dealt with Ford so I didn’t have to. I really appreciated her professionalism and great attitude! More

Great, prompt, professional! Quick feedback, the car pick up service was amazing and came in clutch! Quick feedback, the car pick up service was amazing and came in clutch! More

Thank you for diagnosing and correcting the issue with my Super Duty! Also, I would also like to thank my service advisor, Amanda for treating me like we have known each other forever. I am thankful to have Super Duty! Also, I would also like to thank my service advisor, Amanda for treating me like we have known each other forever. I am thankful to have such great folks looking out for me and my truck!! More