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Priority Ford Norfolk

Norfolk, VA

4.6
517 Reviews

7520 North Military Highway

Norfolk, VA

23518

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Showing 517 reviews

November 13, 2024

Kevin Brink was the service advisor that made the process of a simple oil change ...........simple, the service was fantastic I would highly recommend him as the perfect person to contact for all your serv More

by Jo
Recommend Dealer
Yes
Employees Worked With
Kevin Brink
Nov 14, 2024 -

Priority Ford Norfolk responded

Thank you for the glowing review! We're delighted to hear that Kevin made your oil change experience smooth and enjoyable at Priority Ford Norfolk. We appreciate your recommendation and look forward to assisting with any future service needs!

November 12, 2024

Jennifer in the service department was very pleasant to speak with on several occasions. When I needed to reschedule a service appointment, she was very accommodating. The entire staff there in the service More

by Pleaven61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer and Martha
Nov 12, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your experience with our service department at Priority Ford Norfolk! We're delighted to hear that Jennifer, and the team provided accommodating and professional service. We appreciate your support and look forward to assisting you again in the future!

November 10, 2024

Great service experience from booking the appointment, having the car picked up for free, excellent service recommendations and fair prices. Everyone was very friendly. We‘ll definitely go here again when More

by Britta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha (Service Advisor), Ford Porter (Driver)
Nov 11, 2024 -

Priority Ford Norfolk responded

Britta, we're delighted to hear about your positive experience with Priority Ford Norfolk! It's great to know our team provided friendly service and convenient options for you. We look forward to assisting you again in the future!

November 09, 2024

I've used this dealership for many years and am satisfied with them. I don't think there's a better one. More

by wway1.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan , Peppy Bonocore
Nov 11, 2024 -

Priority Ford Norfolk responded

Thank you for your continued trust in our team! We're delighted to hear that you're satisfied with our service and consider us the best. We look forward to serving you for many more years!

November 09, 2024

Didn’t have anything done. Just did a service call. Nice people though. Very nice. More

by abrown0212
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 11, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your feedback! We strive to provide absolute customer care whether you're visiting us in person or talking to our team via phone call. We're here for any vehicle needs at Priority Ford Norfolk! Please don't hesitate to reach out if we can be of additional assistance!

November 08, 2024

My dealer of choice since I bought my new F-140 in 2015. I stlll have the truck and it has been kept in pristine condition because of this dealership. My service manager, Martha was super profess and had my More

by angelbellido8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha
Nov 08, 2024 -

Priority Ford Norfolk responded

Thank you for your continued trust in our team since 2015! We're delighted to hear that Martha provided absolute customer care throughout your visit, and we appreciate your kind words reflecting our service. We look forward to serving you again in the future, take care!

November 08, 2024

Competent, polite. Easy to work with. Parking can be a little rough, but not horrible. More

by jcakga944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
Nov 11, 2024 -

Priority Ford Norfolk responded

We're happy to hear that our team provided a smooth service experience for you at Priority Ford Norfolk. We appreciate your feedback regarding our parking, and we'll use this to improve our customer experience moving forward. Thank you for choosing us for your vehicle needs, we look forward to an opportunity to serve you again in the future!

November 07, 2024

Janora Fisher and Troy Clifton made this transaction so incredibly easy. Found the exact vehicle we wanted and the paperwork was completed quickly. Janora explained all the new features of the car with eas More

by Amy J
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Janora Fisher
Nov 07, 2024 -

Priority Ford Norfolk responded

Amy, we're delighted to hear that Janora and Troy made your experience smooth at Priority Ford Norfolk. Thank you for recommending us! Enjoy all the new features of your vehicle!

November 06, 2024

Salesman was attentive to my desires in a vehicle. Salesman was patient. He listened to my concerns, and helped me find a car that met my needs and my price. More

by johnsondee472
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Naomi Simmons
Nov 06, 2024 -

Priority Ford Norfolk responded

We're glad to hear that our team was attentive and patient in helping you find the right vehicle. Thank you for sharing your experience with us! We hope you enjoy your new ride!

November 04, 2024

Things started out a bit shaky, but my service person Johnathan was excellent. He was courteous and professional. More

by jodeo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Brown
Nov 04, 2024 -

Priority Ford Norfolk responded

We're glad to hear that Johnathan turned things around and provided you with excellent service at Priority Ford Norfolk. Thank you for sharing your experience!

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