Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Priority Ford Norfolk

Norfolk, VA

Overview
Reviews
4.6
514 Reviews
Call Dealership (757) 419-2500
View Awards

7520 North Military Highway

Norfolk, VA

23518

Directions

By Type

Showing 514 reviews

November 09, 2024

I've used this dealership for many years and am satisfied with them. I don't think there's a better one. More

by wway1.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan , Peppy Bonocore
Report | Print
Nov 11, 2024 -

Priority Ford Norfolk responded

Thank you for your continued trust in our team! We're delighted to hear that you're satisfied with our service and consider us the best. We look forward to serving you for many more years!

November 09, 2024

Didn’t have anything done. Just did a service call. Nice people though. Very nice. More

by abrown0212
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Nov 11, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your feedback! We strive to provide absolute customer care whether you're visiting us in person or talking to our team via phone call. We're here for any vehicle needs at Priority Ford Norfolk! Please don't hesitate to reach out if we can be of additional assistance!

November 08, 2024

Competent, polite. Easy to work with. Parking can be a little rough, but not horrible. More

by jcakga944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
Report | Print
Nov 11, 2024 -

Priority Ford Norfolk responded

We're happy to hear that our team provided a smooth service experience for you at Priority Ford Norfolk. We appreciate your feedback regarding our parking, and we'll use this to improve our customer experience moving forward. Thank you for choosing us for your vehicle needs, we look forward to an opportunity to serve you again in the future!

November 08, 2024

My dealer of choice since I bought my new F-140 in 2015. I stlll have the truck and it has been kept in pristine condition because of this dealership. My service manager, Martha was super profess and had my More

by angelbellido8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha
Report | Print
Nov 08, 2024 -

Priority Ford Norfolk responded

Thank you for your continued trust in our team since 2015! We're delighted to hear that Martha provided absolute customer care throughout your visit, and we appreciate your kind words reflecting our service. We look forward to serving you again in the future, take care!

November 07, 2024

Janora Fisher and Troy Clifton made this transaction so incredibly easy. Found the exact vehicle we wanted and the paperwork was completed quickly. Janora explained all the new features of the car with eas More

by Amy J
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Janora Fisher
Report | Print
Nov 07, 2024 -

Priority Ford Norfolk responded

Amy, we're delighted to hear that Janora and Troy made your experience smooth at Priority Ford Norfolk. Thank you for recommending us! Enjoy all the new features of your vehicle!

November 06, 2024

Salesman was attentive to my desires in a vehicle. Salesman was patient. He listened to my concerns, and helped me find a car that met my needs and my price. More

by johnsondee472
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Naomi Simmons
Report | Print
Nov 06, 2024 -

Priority Ford Norfolk responded

We're glad to hear that our team was attentive and patient in helping you find the right vehicle. Thank you for sharing your experience with us! We hope you enjoy your new ride!

November 04, 2024

Things started out a bit shaky, but my service person Johnathan was excellent. He was courteous and professional. More

by jodeo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Brown
Report | Print
Nov 04, 2024 -

Priority Ford Norfolk responded

We're glad to hear that Johnathan turned things around and provided you with excellent service at Priority Ford Norfolk. Thank you for sharing your experience!

November 03, 2024

Great customer service experience! Associates seem to really care about the customers and their vehicles! More

by Whats12355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unsure
Report | Print
Nov 04, 2024 -

Priority Ford Norfolk responded

We're delighted to hear that you had a great customer service experience at Priority Ford Norfolk! Our team truly values our customers and their vehicles, so it's wonderful to know it shows. Thank you for sharing your feedback!

November 01, 2024

The staff was polite and listened to our needs. No one was pushy and we felt comfortable the through the whole process. More

by J. Kennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde Woodberry
Report | Print
Nov 04, 2024 -

Priority Ford Norfolk responded

We're delighted to hear that our team at Priority Ford Norfolk made you feel comfortable and listened to your needs throughout the process. Thank you for sharing your experience!

November 01, 2024

Very quick, courteous and well communicated. Valet service for pickup and repair was very convenient. More

by billokerlund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Nov 04, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your experience with Priority Ford Norfolk! We're glad to hear that our valet service and communication met your expectations. We appreciate the feedback and look forward to serving you again in the future!

1
...
7
8
9
...
52