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Priority Ford Norfolk

Norfolk, VA

Overview
Reviews
4.6
517 Reviews
Call Dealership (757) 419-2500
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7520 North Military Highway

Norfolk, VA

23518

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Showing 517 reviews

November 18, 2024

Service Advisor, Jonathan, was excellent. The video provided showed what needed repair. Good communication. Overall a good experience. More

by Someone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Jonathan 5 Stars
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Nov 18, 2024 -

Priority Ford Norfolk responded

We're delighted to hear that Jonathan provided excellent service and clear communication at Priority Ford Norfolk. Thank you for sharing your positive experience with us!

November 18, 2024

Your dealership is clean and all personal encounters with personnel was helpful. Any questions I had, they were successfully answered. More

by timothyf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Drew
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Nov 18, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Priority Ford Norfolk was helpful and provided a clean environment. We appreciate your feedback and look forward to assisting you again in the future!

November 18, 2024

Service on our vehicle was completed carefully and in a timely manner. Johnathan took care of us like we were family. Highly recommend. More

by MrsK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon Drew
Report | Print
Nov 19, 2024 -

Priority Ford Norfolk responded

We're delighted to hear that Johnathan provided such excellent service at Priority Ford Norfolk. Thank you for recommending us, and we're glad your experience was both careful and timely!

November 18, 2024

I had a great experience at Priority Ford. Amanda in the service department was my advisor. The proficiency and communications was above my expectations. I would recommend this dealerships Ser More

by ray.green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda / service
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Nov 19, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your positive experience with us at Priority Ford Norfolk! We're delighted to hear that Amanda and our service department exceeded your expectations. We appreciate the recommendation and look forward to serving you again in the future!

November 17, 2024

Good job on time keep me in the know Happy with the work Thanks a lot More

by Marwood21201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Brink
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Nov 18, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your experience! We're happy to hear that our team delivered top-notch service. We're looking forward to welcoming you back for future service visits at Priority Ford Norfolk!

November 16, 2024

Shamar was polite, informative, helpful and very committed to helping us buy a truck. He answered all of our questions. He is a truly gifted salesman. More

by pmsaunders
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shamar
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Nov 18, 2024 -

Priority Ford Norfolk responded

We're delighted to hear that Shamar provided such excellent service at Priority Ford Norfolk! Thank you for sharing your experience, and we hope you're enjoying the new truck.

November 16, 2024

Priority Ford in Norfolk is the only maintenance department I would recommend. These folks always take care of any maintenance on my F250. As far as my service advisor Amanda, she is hands down the More

by topprop65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Nov 18, 2024 -

Priority Ford Norfolk responded

Thank you for the glowing review! We're delighted to hear that our Priority Ford Norfolk team, especially Amanda, has consistently provided top-notch service for your F250. We appreciate your recommendation and look forward to serving you again in the future!

November 15, 2024

Customer service kept me informed (David). Excellent experience. Kept me informed on the progress. Great More

by Jackee Grimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 15, 2024 -

Priority Ford Norfolk responded

Jackee, we're delighted to hear that David, and the Priority Ford Norfolk team provided you with excellent service. Thank you for sharing your experience!

November 15, 2024

Always friendly and quick service! Appreciate how they take the time to explain any issues that come up. More

by cindydinning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Nov 15, 2024 -

Priority Ford Norfolk responded

We're delighted to hear that you appreciate the friendly and thorough service at Priority Ford Norfolk. Thank you for your kind words! We hope to see you again soon!

November 13, 2024

Professional, transparent, explained things well, flexible financing,clean,respectable, helpful staff,quick turn around on the work to be done More

by nsprdh02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Report | Print
Nov 13, 2024 -

Priority Ford Norfolk responded

Thank you for highlighting the professionalism and efficiency of our team at Priority Ford Norfolk! We're delighted to know that our transparency, flexible financing options, and quick service met your expectations. We appreciate your support!

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