Priority Ford Norfolk

Excellent work and timely. I appreciate the service agent being so sensitive to repair costs and time and being willing to offer alternatives. I appreciate the service agent being so sensitive to repair costs and time and being willing to offer alternatives. More

Martha provided outstanding service. I realized my battery was weak in Hampton and made arrangements to drive straight to the QuickLane to replace the battery. Initial indication was th I realized my battery was weak in Hampton and made arrangements to drive straight to the QuickLane to replace the battery. Initial indication was the battery was not in stock. Martha double checked and found a battery, which was quickly installed, along with a recall verification. I appreciate her persistence in identifying and installing a replacement battery. More

Great staff and competent, quick also! I have referred all that ask about my Bronco to Priority and Nate Brown I have referred all that ask about my Bronco to Priority and Nate Brown More

I was in and out this time and my technician was really friendly he also let me know that I had to get some other things done and I had time to get it done friendly he also let me know that I had to get some other things done and I had time to get it done More

Was great working with David, dropped car off expecting service the next day but was able to fit me in. service the next day but was able to fit me in. More

Joe Sloan and the red team group continue to provide an excellent level of service. Joe is extremely knowledgeable, professional and friendly. I will continue to go to Joe for my families 4 Toyotas and hav excellent level of service. Joe is extremely knowledgeable, professional and friendly. I will continue to go to Joe for my families 4 Toyotas and have complete confidence my vehicles are receiving the very best available service. More

Great location! Fantastic extras, very nice waiting lounges and the best selection of coffees and tea. Fantastic extras, very nice waiting lounges and the best selection of coffees and tea. More

Service Advisor, Jonathan, was excellent. The video provided showed what needed repair. Good communication. Overall a good experience. The video provided showed what needed repair. Good communication. Overall a good experience. More

Your dealership is clean and all personal encounters with personnel was helpful. Any questions I had, they were successfully answered. personnel was helpful. Any questions I had, they were successfully answered. More

Service on our vehicle was completed carefully and in a timely manner. Johnathan took care of us like we were family. Highly recommend. timely manner. Johnathan took care of us like we were family. Highly recommend. More