Priority Ford Norfolk

Our vehicle was taken in for an oil change and inspection. We were called about needed work of which we were unaware. We were sent a video of the issue and told of the cost before the work was sta inspection. We were called about needed work of which we were unaware. We were sent a video of the issue and told of the cost before the work was started. The work was finished in a timely manner. We were impressed with the whole process. More

The service was completed in a timely manner and the Service team was very helpful. Service team was very helpful. More

My experience was amazing. Especially Janora. She was kind and patient and helpful. Very knowledgeable Especially Janora. She was kind and patient and helpful. Very knowledgeable More

Excellent work and timely. I appreciate the service agent being so sensitive to repair costs and time and being willing to offer alternatives. I appreciate the service agent being so sensitive to repair costs and time and being willing to offer alternatives. More

Martha provided outstanding service. I realized my battery was weak in Hampton and made arrangements to drive straight to the QuickLane to replace the battery. Initial indication was th I realized my battery was weak in Hampton and made arrangements to drive straight to the QuickLane to replace the battery. Initial indication was the battery was not in stock. Martha double checked and found a battery, which was quickly installed, along with a recall verification. I appreciate her persistence in identifying and installing a replacement battery. More

Great staff and competent, quick also! I have referred all that ask about my Bronco to Priority and Nate Brown I have referred all that ask about my Bronco to Priority and Nate Brown More

I was in and out this time and my technician was really friendly he also let me know that I had to get some other things done and I had time to get it done friendly he also let me know that I had to get some other things done and I had time to get it done More

Was great working with David, dropped car off expecting service the next day but was able to fit me in. service the next day but was able to fit me in. More

Joe Sloan and the red team group continue to provide an excellent level of service. Joe is extremely knowledgeable, professional and friendly. I will continue to go to Joe for my families 4 Toyotas and hav excellent level of service. Joe is extremely knowledgeable, professional and friendly. I will continue to go to Joe for my families 4 Toyotas and have complete confidence my vehicles are receiving the very best available service. More

Great location! Fantastic extras, very nice waiting lounges and the best selection of coffees and tea. Fantastic extras, very nice waiting lounges and the best selection of coffees and tea. More