Priority Ford Norfolk

I recently bought a camping trailer and had my 1998 Explorer Sport fitted with a towing package. It only took a few trips to realize my Explorer was maxed out with the weight of the trailer so I knew Explorer Sport fitted with a towing package. It only took a few trips to realize my Explorer was maxed out with the weight of the trailer so I knew it was time to get a more practical vehicle for towing. I had done much internet research of all makes and models of truck and I had made my mind up that I was going to get a Ford F-150 before I visited any dealership. I've had mostly Ford vehicles during my life and found them to be very reliable. It's in my nature to be very slow about spending a large amount of money, so I was taking my time and if it took several months to make a decision that was okay with me. My wife and I have two other couples who are friends and camping buddies. One of the couples recently bought a camping trailer much larger than their previous one and the other couple bought an F-150 from Freedom Ford to tow it with. The couple who owned the trailer were so impressed with the truck that in not very long, they went to Freedom Ford and contacted the same Senior Sales Manager, Sang Han, and soon had their own F-150. I had seen and rode in their trucks and was also impressed and before long I was standing in the Freedom Ford showroom talking to Mr. Han. We told him who had recommended him, what we were looking for and what we planned to use it for. He teamed us up with Senior Product Specialist, David Howell and told him which truck to bring up for us to look at. It was over 100 degrees that particular day so Mr. Howell brought the truck into one of the service bays that was air conditioned so we could look at it in comfort. It was exactly what we were looking for and it was resonably priced. This is the first time I ever bought the first vehicle I looked at at a dealership. Naomi (I didn't get her last name or title) helped us with getting a cover for the truck bed and running boards and the work was done promptly and correctly. Everyone we dealt with was very professional and pleasant. I was already sold on Fords and now I have a favorite dealer. More

I have a 2002 Ford Explorer that has run its course and i was in the market for a new vehicle. So i went to Freedom Ford in Norfolk traveling from Newport News, VA and i had already previously searched onlin was in the market for a new vehicle. So i went to Freedom Ford in Norfolk traveling from Newport News, VA and i had already previously searched online for the Ford Focus and they had the exact vehicle and features i wanted and the color Blue Flame that i wanted. Toly and Sang worked with me and got me the vehicle with no hassle or trouble and i was out as quick as i got in. More

I drove over to Freedom Ford from Hampton for my truck purchase. Toly handled the transaction in a friendly, professional manner. The entire process was suprizingly quick and without any hassles to purcha purchase. Toly handled the transaction in a friendly, professional manner. The entire process was suprizingly quick and without any hassles to purchase additional coverages that I did not want. Wonderful vehicle buying experience !!!! More

My daughter and I had been looking for a used vehicle to replace hers that had been totalled in an accident. Went to several dealerships, including a rental car company that sells its vehicles. Also look replace hers that had been totalled in an accident. Went to several dealerships, including a rental car company that sells its vehicles. Also looked extensively on-line, checking into several advertised vehicles, noting features desired as well as price. After looking at some at Freedom Ford on-line, we received an e-mail from Patrick Berry offering to show and a test drive on a 2007 Ford Explorer which looked very good. After arranging for a day and time, we met Patrick Berry at Freedom Ford "Preowned Cars" on a Saturday morning. He had the vehicle clean and parked in front for easy access, and allowed us to take the vehicle for a non-supervised test drive. After thoroughly checking it out, we returned with it to the dealership and decided to buy it. Mr. Berry was very accomodating, and kind. No pressure at all. After some paperwork and getting things in order, we met Mr. Grady ...(last name escapes me now) the financial services mgr. He also was very pleasant to work with and assisted us greatly with no pressure. In summary, this vehicle purchase was very pleasant through the entire process, and we both would recommend dealing with Mr. Patrick Berry and his associates at Freedom Ford Preowned Autos. More

My husband and I were looking for a truck that can seat atleast 7 people, had truck space, was fully loaded with a Nav system, DVD, sun roof, & etc. We had been searchig for a truck all day when we happen atleast 7 people, had truck space, was fully loaded with a Nav system, DVD, sun roof, & etc. We had been searchig for a truck all day when we happen to stop pass Freedom Ford. We noticed they had several cars and trucks on their lot. We looked at about eight trucks before we realized we had found the perfect truck. We bought a 2007 Ford Expedition that was fully loaded. Although, our truck is a 2007 it has everything in the truck that we wanted and more. Honestly, i dont know how much different a 2010 Ford Expedition would be, but we dont even care because we got the perfect truck. I had to sign about 5 different pieces of paper to buy my truck and they had great customer service I would recommend them to anyone that want a good deal on a almost new truck. In addition, we received a warranty that was affordable for anyone. Thanks Freedom Ford. More

My wife and I were looking for a new car and knew the second that we walked into the dealership that the people there loved their jobs and were excited about helping us find the perfect car. 5-years l second that we walked into the dealership that the people there loved their jobs and were excited about helping us find the perfect car. 5-years later we are still driving the 2005 Mercury Mountianeer and will keep it for another 5-years. The next car that I plan to purchase will be at Freedom Mercury. I now live in Georgia and will drive the 9-hours to the dealership to purchase a new car from this company. I know that they will take care of me and will answer all of my questions. Even when I call from Georgia about the Mountaineer. They help and that is the relationship that you search years to find in a dealership. All I can say is thanks...keep up the great work! More

I began the process of selecting and buying my 2011 Mustang before the first shipment to dealers. The reports on the new 305 engine and evaluations by the car magazines and independent writers gave t Mustang before the first shipment to dealers. The reports on the new 305 engine and evaluations by the car magazines and independent writers gave the 2011 Mustang high marks. I used Ford's internet tool to "build" the car with all the options that I wanted. After selecting "the final" version, I visited my local dealership. They were unable to locate the car within their network. When I got home, I went on the Ford site and looked at the dealer inventory in my state and surrounding states. I found only one Mustang, in Norfolk, Virginia, at Freedom Ford. I called and talked with Peppy Bonocore,sales,and asked was the car still available. After he determined the car was available, we discussed sales price and pickup date and time. The dealership had the paperwork completed and the car ready to go when I picked the car up the next afternoon. If you do the "presales" work, determining exactly what you want and not accepting anything less, the process will go smoothly. You will also be happy after the purchase because you will fill like you had all the facts and based your purchase on your knowledge. My buying process went very well and I would recommend Freedom Ford and Peppy to my friends. More

Bruce Anderson was very helpful in our purchase of a used 2010 Ford Explorer. He was engaged without being over-bearing. We enjoyed working with him. He made the purchase of our vehicle a positive experie 2010 Ford Explorer. He was engaged without being over-bearing. We enjoyed working with him. He made the purchase of our vehicle a positive experience. We would recomend Bruce and Freedom Ford to others. More

Did tons of research online of new pickups with Crew cabs. Had it narrowed down to two brands. Looked at both brands and started to work a deal with two dealerships. Whoever would give me the best deal cabs. Had it narrowed down to two brands. Looked at both brands and started to work a deal with two dealerships. Whoever would give me the best deal upfront with no haggling was going to get my business, Freedom Ford did that and got my business, the first offer they gave me on my trade in was right in the price range I wanted, the F-150 I wanted had $5,100 in rebates, did not have to worry about haggling over the prices. The other brand dealer thought he could low ball me on my trade and I would just rollover and play dead, to bad so sad for them, he made his offer on my trade and I was actually insulted at the price he offered. Told them they could take that offer and go smoke it, and walked out the door. Went right over to Freedom Ford the same day and a few hours later was driving off the lot smiling from ear to ear with my new F-150. I will send all my friends and family to see Shawn LaMarre and the whole Internet team at Freedom Ford, I have never been treated this well by any dealership in my 30 plus years of buying vehicles. These Ladies and Gentlemen at Freedom Ford absolutely know how to make a deal and make a customer feel like they are family. More

We have looked into buying a new car for a couple of weeks. We would go looking at night or in the rain as to not be bothered by annoying sales people that wont leave you alone. Most of our research w weeks. We would go looking at night or in the rain as to not be bothered by annoying sales people that wont leave you alone. Most of our research was done online for the same reason. Upon inquiring about the car we liked online, we were contacted by emailto set up a time thats works for us to come see and test drive the new car. Our work schedules are difficult to sinc up so one early am before work I test drove two different vehicles. Several days later we were able to go back and drive again the same two vehicles once we were able to be there at the same time. At no point were we pressured into anything but rather left alone out front of the dealership with both cars sitting in front of us. We were able to talk about our options and decide on what was right for us without our salesperson there. Privacy in discussion was important to me. We chose to check out the options and before you know we had purchased our new car in very little time. It was very simple, laid out, and nothing like any dealership we had ever dealt with in the past. More