Priority Ford Norfolk

This was the greatest car buying experience I've had! I was so nervous, I've had a terrible experience purchasing a car before. The price was exactly what they said, they even gave me more for my trade in was so nervous, I've had a terrible experience purchasing a car before. The price was exactly what they said, they even gave me more for my trade in than what they initial told me. I drove from NC to get the car from Freedom Ford. I have recomended this dealership to all of my friends and family in NC. I am absolutely thrilled about the car I got from Freedom Ford and it was perfectly in my price range! More

We were referred to Freedom Ford because we bought our new Ford F150 through the Navy Federal Credit Union buyers service. The experience was one of the best we've had. David and Naomi were very responsiv new Ford F150 through the Navy Federal Credit Union buyers service. The experience was one of the best we've had. David and Naomi were very responsive to any queries we had. Other than two visits to the dealership, (one to order and one to pick up the vehicle) all correspondence was done via the internet, which was great as we live in the Outer Banks. We would recommend Freedom Ford without any reservations, they were top notch. Lynda Burek (very satisfied customer) More

Beginning with Teddy my experience was excellent. He showed me the vehicles I was interested in and answered every question I had so I would be able to make my decision. His presentation in and out of showed me the vehicles I was interested in and answered every question I had so I would be able to make my decision. His presentation in and out of the vehicle was excellent. I had options regarding payment along with the best price comparision I obtained prior to my decision before coming to Freedom Ford. I have leased several cars from you and used your service dept in the past. I would recommend Freedom Ford to anyone. I was raised in a Ford Family and continue to support a Company that supports our country. More

I went to the dealership thinking about trading in my Ford Edge for the new 2011 Explorer (with two extra seats). Clyde was so cool and helpful. Showed us the Explorer, we test drove it and he never trie Ford Edge for the new 2011 Explorer (with two extra seats). Clyde was so cool and helpful. Showed us the Explorer, we test drove it and he never tried to push the sale. We had to ask him to go run some numbers :) More

Sang, Toly, and Steve made this car buying experience easy. Their attitude throughout my overall experience, friendliness, and customer service is why they deserve all high 5's. The price was a perfect easy. Their attitude throughout my overall experience, friendliness, and customer service is why they deserve all high 5's. The price was a perfect 5. I traded my truck for a new car, and the trade-in price, rebates, and the final cost of the car were very, very reasonable. The quality of work was nothing less than a 5. Before leaving Freedom Ford, my license plates were secured, the car was cleaned, the gas tank was filled, and Toly made sure I was ready for my new car. Thank you Freedom Ford!! More

Peppy goes out of his way to find what we need and make adjustments when things change during the vehicle selection process. He was able to keep the sale and delivery on track as promised.... even while o adjustments when things change during the vehicle selection process. He was able to keep the sale and delivery on track as promised.... even while out of town and away from the office. He has a great reputation in the car sales business. More

I went to Freedom Ford because I needed a more fuel efficient car, but wasn't sure it was going to be possible. Clyde Woodberry and Bob Higginbotham went above and beyond to get me into a 2011 Ford Foc efficient car, but wasn't sure it was going to be possible. Clyde Woodberry and Bob Higginbotham went above and beyond to get me into a 2011 Ford Focus. They were friendly and courteous the entire time and eventhough the process did take a few hours, not once did Clyde make me feel as though he other things he needed to do or other customers to help. I have already, and will continue to recomment Freedom Ford, Clyde and Bob to all of my friends. Thank you so much, Amy Palumbo More

This was my first experience with Freedom Ford, I have been searching the internet for a new 2010 F-150 with particular options. Freedom happen to have what I was looking for. So I traveled from my home i been searching the internet for a new 2010 F-150 with particular options. Freedom happen to have what I was looking for. So I traveled from my home in Newport News to Norfolk and met saleman Clyde Woodberry, who showed me the truck. The F-150 was what I wanted and we negotiated a price, which I feel could have been better on my trade in for my 2001 F-150 supercab with only 57,000 miles. Overall experience, personell, and service was great. More

If you go to Freedom Ford go and see Gaythan Lassiter he was wonderful. He knew the perfect car for me before I even said what I really wanted. I had not planned on getting a used car but a new Focus. Wel was wonderful. He knew the perfect car for me before I even said what I really wanted. I had not planned on getting a used car but a new Focus. Well when he showed me the Escape which is what I really wanted, I was sold. It had low miles and he took really good care of me. I purchased a 2010 Ford Escape and I love it. More

I purchased a 2011 (Jan 5) Ford Escape from Freedom Ford on military highway in Norfolk VA. It has less than 400 miles on it only 23 days later and the transmission went out on it. They said they were sorry on military highway in Norfolk VA. It has less than 400 miles on it only 23 days later and the transmission went out on it. They said they were sorry and would fix it. I said that would not satisfy me as I would never feel safe that it would not do the same thing again, and asked to have the vehicle replaced with another one since I spent so much money on this one and it broke so soon. They said IM SORRY BUT YOU HAVE TO LET US FIX THIS ONE. I GOT NO SATISFACTION FROM THE SERVICE DEPARTMENT. They could not even have it checked today and said it would be next week. I went to the sales floor and the salesman was not in. I left a message on his cell phone with no answer. I asked to have them give me the number where I could contact the owner and they refused. And said again IM SORRY BUT YOU HAVE TO LET US FIX THIS ONE. More