Priority Ford Norfolk

After having my share of unsavory experiences with car dealerships and salesmen, I was very surprised by the professionalism and quiet efficiency of Freedom Ford! I had done research online to select the dealerships and salesmen, I was very surprised by the professionalism and quiet efficiency of Freedom Ford! I had done research online to select the car I wanted. I received an email from Mark telling me what was in stock. It was not the exact color or style I wanted, so he went about trying to find me exactly what I wanted. When I got to the dealership, he and Sang (who I believe was a sales manager) gave me a fair price on my trade, a good interest rate, and a very fair price. I had researched pricing in the area, and theirs was among the lowest. They made sure I got every rebate I qualified for, and got my car in the next day. Mark was quiet, never pushy, didn't exhibit any of the tacky showmanship we've all experienced by car salesmen, and I left with the car I wanted, the price I wanted, and the rate I wanted. It was a perfect experience, and I didn't have one complaint. Can't recommend him enough! We will be purchasing our vehicles at Freedom Ford from now on. More

After inquiring online about a specific car that I saw online, I told them what day I would be coming in to check it out. When I can in on the day specified, they had the car I was interested in all read online, I told them what day I would be coming in to check it out. When I can in on the day specified, they had the car I was interested in all ready for me to test drive. Nate took his time explaining each detail to me so there was no confusion about how to operate the different features of the car. I fell in love with the car, and decided to buy. Each member of the team took their time with each part of the car buying process..and it was overall a smooth process. In addition to the rebate I received, there were other discounts that were available to me, so I ended up leaving there spending fairly into my budget. Even after my purchase, they followed-up with me seeing how the car was and making sure I had an enjoyable experience. I would definitely recommend them to others! More

I would ABSOLUTELY recommend this dealership in general and specifically, the two individuals named above. This is our third auto from Freedom Ford in about as many years. Freedom Ford's sales and servic and specifically, the two individuals named above. This is our third auto from Freedom Ford in about as many years. Freedom Ford's sales and service employees are courteous, knowledgable, and always go above and beyond what is expected. Additionally, Cindy McGaha and Linda Creason from Freedom's Service and Maintenance have always provided the best service by attention to detail and adhering to an estimated time for check-ups. My wife and I are Freedom's customers for life. More

I've lost count on how many vehicles my wife and I have purchased from Mark Vasillof at Freedom Ford. He is the best Product Specialist we've ever worked with. From online review to the sale out the doo purchased from Mark Vasillof at Freedom Ford. He is the best Product Specialist we've ever worked with. From online review to the sale out the door, Mark is top notch. Yes Mark, you know it. We'll be back again. :) More

I wish I was told that the mat at the driver side was missing because when I tested the car what ever mats were available were sitting in the trunk of the car and I assumed they were a complete. I am no missing because when I tested the car what ever mats were available were sitting in the trunk of the car and I assumed they were a complete. I am not sure if I can find the missing one alone or I have to buy a ner set. None of us is going to go broke for the mat set but I think from a business perspective it is a great principle to apply. Please do not consider this as a complaint but rather a retired business man observation. Thank you again for the friendly hospitality. More

My husband and I purchased our 2nd vehicle in April 2011. We have had nothing but positive experiences with Freedom Ford and its staff! They are all knowledgeable, friendly, professional, accommodating and f We have had nothing but positive experiences with Freedom Ford and its staff! They are all knowledgeable, friendly, professional, accommodating and fair. It's often hard to impress us as our standards are quite high; however, we highly recommend Freedom Ford!! More

If you intend to buy a Ford, there is no one better to deal with than Shawn LaMarre. He's honest, knowledgeable and and will put you into the right vehicle. I have bought multiple vehicles from him and deal with than Shawn LaMarre. He's honest, knowledgeable and and will put you into the right vehicle. I have bought multiple vehicles from him and will recommend him to anyone looking for a car. More

What a great car shopping experience. Terrance was great and knew his product very well. Bob Higginbotham was also great in the finance department. It did not stop there either. We were contacted multipl and knew his product very well. Bob Higginbotham was also great in the finance department. It did not stop there either. We were contacted multiple times following our purchase just to make sure our Flex was doing well and we were happy with our purchase. I would recommend Freedom to anyone looking for a great car and customer service. More

Great people, great dealership would do business again! The dealership does not try to take advantage of you, gives you a low price the first time. They had us in and out in less than an hour, and gave us The dealership does not try to take advantage of you, gives you a low price the first time. They had us in and out in less than an hour, and gave us 1300 more for our trade than the other dealership we were at. More

Great car. Only bad thing is the higher mileage, but car is very tight and in very good shape. Really liked going to a dealership where the salesmen were NOT lieing in wait. Found the vehicle on the deale is very tight and in very good shape. Really liked going to a dealership where the salesmen were NOT lieing in wait. Found the vehicle on the dealership's website, went there and met a salesman who happened to be coming outside. He showed us the vehicle, we test drove it and bought it. No regrets. More