Priority Ford Norfolk

I had nothing but prompt and very courteous service. A professional attitude existed every minute I was there. The staff was fiendly and helpful. They are a great team. professional attitude existed every minute I was there. The staff was fiendly and helpful. They are a great team. More

We originally purchased our 2006 Explorer from Kimnach Ford (the reason is probably carma ) We had a bad business experience with them. Our shining star Freedom Ford where you are treated with professiona Ford (the reason is probably carma ) We had a bad business experience with them. Our shining star Freedom Ford where you are treated with professional diginity & respect. We needed to renew our warranty;I left a message that was answered promptly. A knowledgeable employee returned my call; Mr. Bob Higginbotham , he solved our issue with a smile and a hand shake in a most timely manner . Thank You and you will be our service dealer! PMW More

I walked around the lot on a Sunday afternoon and I was suprised to find the prices of all vehicles were displayed in the windows of each vehicle. I thought that was amazing because several other lots in V suprised to find the prices of all vehicles were displayed in the windows of each vehicle. I thought that was amazing because several other lots in VA do not display the prices. I was also amazed by the price of the 2010 Honda so I went online to set up an appointment. The next morning I met with Nate and he had the "red carpet" laid out for me the second I arrived to the dealership. The service was outstanding and the salesman was the best I ever had. I would definatly recommend this dealership to ANYONE I know. (In fact, I already have) More

***OUTSTANDING SERVICE!!*** My experience with ***OUTSTANDING SERVICE!!*** My experience with purchasing an automobile in the past resulted in my walking into Freedom Fo ***OUTSTANDING SERVICE!!*** My experience with purchasing an automobile in the past resulted in my walking into Freedom Ford anticipating a negative experience. It was in fact the complete opposite. Norm Marable and Terrence Gregory were courteous, professional and went out of their way to address all my concerns regarding the vehicle I was interested in. Steve Heishman and Sang Han also helped answer my questions and even saved me a trip to the bank (which I greatly appreciated due to the inclement weather that day). When it came to the financing, Larry Cope was just as helpful and made the "paperwork side" of this transaction easy and that afternoon I was admiring my new Ford F-350 in MY driveway. If these five individuals are an indication of how all this organization's employees conduct business then I would like to applaud the leadership/management at Freedom Ford. You guys are doing it right! Thank You. Best Regards, Mark More

We had been looking to upgrade from our 2010 Edge Limited to a newer model with the "MyTouch" system. Most of the cars we looked at had excessive options that we did not need or want. We found this new vehic to a newer model with the "MyTouch" system. Most of the cars we looked at had excessive options that we did not need or want. We found this new vehicle (a 2011 Edge SEL) on line and called Mark. We were then told this was a demo with 1600 miles on it ,but no excessive option packages. Sticker price 37,800. He quoted us a price of 31,800 which included rebates of 3500.00, which by the way, we were not told about by several dealers. They also gave us a fair price on our trade. 1000.00 more than anyone else. Our experience with Mark and his finance team was outstanding and we look forwards to doing business with them. They only negative is that they dont do free inspections or oil changes. More

Very pleasant car buying experience. Professional sales staff. Spent all the time I needed to test drive the vehicle and explain all the technology built into the vehicle. staff. Spent all the time I needed to test drive the vehicle and explain all the technology built into the vehicle. More

My wife and I just recently purchased a new Ford Explorer from Freedom Ford. It was a really good experience. We worked with Mark Vasiloff who was extremely helpful. From the test drives, to the explanati from Freedom Ford. It was a really good experience. We worked with Mark Vasiloff who was extremely helpful. From the test drives, to the explanation of the new technology, to the entire buying process - Freedom Ford was great. We would recommend this dealership to anyone. More

Was very pleased with everything there, salesmen were knowledgeable and had great leadership also. Found the truck I wanted and made sure I was 100% please before I left. I would definitely buy from the knowledgeable and had great leadership also. Found the truck I wanted and made sure I was 100% please before I left. I would definitely buy from them again. More

I chose freedom ford as the place to purchase my 2012 ford fusion. I had prevously been to this dealership for service and the customer service was outstanding. I did not know how the sales staff was g ford fusion. I had prevously been to this dealership for service and the customer service was outstanding. I did not know how the sales staff was going to be, and was very happy to find that they were also wonderful to work with. Mark was a great communicator and very friendly. I will be buying my next car from Freedom Ford. More

My husband and I went in with preapproved financing, had a price point and looked specifically for those( thank you for having prices on the vehicles). We found a couple we thought we might like and at the a price point and looked specifically for those( thank you for having prices on the vehicles). We found a couple we thought we might like and at the right time Dick came over and started talking to us about what we were interested in doing. Opened the vehicles so that we could get a feel for what we were interested in and then we found a Dodge Journey that we liked, after the first test drive I had some questions. After my second test drive I was sold and my husband said we were good to go. Grady the financial wizard found a better rate for us, all paperwork ready to go, signed and out the door with a handshake and a hug! Great dealership and great guys. More