Priority Ford Norfolk

While reviewing vehicles on-line I saw that Freedom Ford had several vehicles of interest. Once on the lot I was met by Mr. Nathan Brown who was very polite and professional. The vehicle that I was most int had several vehicles of interest. Once on the lot I was met by Mr. Nathan Brown who was very polite and professional. The vehicle that I was most interested was a few thousand dollars over my budget but Mr. Brown asked my price range and said "all I can do is ask my manager". He came back with an answer that I couldn't refuse. Needless to say we closed the deal and I was driving home in a new vehicle within a few hours. Mr. Smith, Mr. Ingram and Ms. Simmons are very easy to work with. Seriously, it was a no hassle deal! I would definitely go back to Freedom Ford. More

We sought out Freedom Ford after locating a Ranger online. We initially spoke with Bryan on the phone to confirm the Ranger was still on site as we would have to drive all the way from York County. Up online. We initially spoke with Bryan on the phone to confirm the Ranger was still on site as we would have to drive all the way from York County. Upon our arrival Bryan was practically waiting at the door! He had the truck brought around immediately and away we went! Our questions were answered quickly and with a great attitude. Mr Smith came out and chatted while we waited a short time for Bryan to generate some paperwork. A reasonable amount of paperwork and time later Bryan turned us over to Mr Ingram who had everything in hand and ready to go. A few more signatures a fat check and we were out the door. Our Ranger was sitting waiting for us, freshly washed with an oil and filter change and a full tank of gas. Overall we are very pleased with Freedom Ford but more importantly with the backbone of the company; the excellent employees who supply superior customer service. More

Very hassle free experience. Polite, respectful staff. Not pushy. All the options were presented to me, as well as other vehicle options thagt could be brought in to meat my purchase needs. Not pushy. All the options were presented to me, as well as other vehicle options thagt could be brought in to meat my purchase needs. More

Mark and I initially went in to Freedom Ford's used car section where we met Pat Berry. After looking at 2 or 3 used Ford Edges, we realized that we were not going to find a car with the low mileage we wan section where we met Pat Berry. After looking at 2 or 3 used Ford Edges, we realized that we were not going to find a car with the low mileage we wanted. Pat took us to the new lot where we found a new Edge with the price we had in mind. Pat was friendly, sincere and gave us the answers we needed. We will gladly buy another car from him should the need arise. More

AMAZING! Everyone that I had the opportunity to work with at Freedom Ford made this the most pleasant buying experience of my life. Michael Mauzone possesses extensive product knowledge and was helpful in le at Freedom Ford made this the most pleasant buying experience of my life. Michael Mauzone possesses extensive product knowledge and was helpful in leading me to the perfect vehicle fit for me. Naomi Simmons is very attentive and helped schedule the delivery of my vehicle in a timely fashion. And Larry Cope is an amazing business manager and helped me get a rate that made my payments feasible and manageable. I will definitely be back to Freedom More

Nathan is a great car salesman. He greeted me as soon as I exited my vehicle and was extremely polite and courteous until the sale went through. While I didn't qualify for the car I wanted, he quickly found I exited my vehicle and was extremely polite and courteous until the sale went through. While I didn't qualify for the car I wanted, he quickly found me a suitable replacement (a new car!) and made the deal so amazing to pass up. I enjoy the time spent at Freedom Ford. More

I needed a new vehicle I had been to 3 other dealerships in the area. I felt as if they were trying to take advantage of me being a single mom, I told them what I could afford monthly, everything they tried in the area. I felt as if they were trying to take advantage of me being a single mom, I told them what I could afford monthly, everything they tried to sell me was way over my price range. Then I was referred to Freedom Ford, I said I would give it one last shot. I was greeted by a nice salesman named Michael Mauzone, he asked me what I was looking for, what I could afford monthly,then he went over which cars had the best rebates & incentives. After dragging him from one end of the parking lot to the other I finally decided on a 2012 Ford Focus hatchback. Next I met the sales manager Steve & business manager Bob, they were very friendly. Not like the other places I had been where the salesman had to keep going behind the glass window to negotiate the best deal. They showed me what my payment would be including rebates & incentives right there & answered any questions I had as well. The monthly payment was right in the price range I needed to be in. Next I met Naomi the Delivery coordinator, she was wonderful and very friendly as well... They were all very friendly and helpful. The best part is they treated me like I was family.... I have already recommend a few of my co-workers to them. More

I found just what I was looking for at Freedom Ford by shopping on the internet. I was looking for two vehicles, Mercury Mariners for my kids. I wanted them to be alike except for the color. Freedom ha shopping on the internet. I was looking for two vehicles, Mercury Mariners for my kids. I wanted them to be alike except for the color. Freedom had three advertised online. We drove up from North Carolina and the two we wanted were parked right next to one another. They were identical except for color. We asked the salesman, Shawn LaMarre for a "two for" special price if we bought them both. Shawn LaMarre talked to "The Boss" and came back with a fair price. Freedom also gave us a fair price on two trade ins, sight unseen. We started the paperwork and my wife and I drove the two trade in vehicles up a couple of days later and drove away with the two 2009 Mercury Mariners. We were in and out in less than one hour!! My wife and I had bought both of our vehicles from Freedom in 2009 and 2010. So we now have four Freedom vehicles. Each purchase has been a very pleasant experience. Shawn was a great sales professional to work with. He was very knowledgable about the vehicles and very patient while I inspected them prior to purchase. I LOVE FREEDOM FORD!! More

Great experience. Freedom made it fast,simple and stress free. Shawn was great to work with and my new(to me anyway) f-250 was the right price and in immaculate condition. I would recommend freedom ford to free. Shawn was great to work with and my new(to me anyway) f-250 was the right price and in immaculate condition. I would recommend freedom ford to anyone looking for new or used vehicle More

As a result of a poor experience I had with Cavalier Ford, I went over to Freedom Ford. Upon entering, I was greeted by my salesman (Norman) and he was very excited to have me as a customer. He was ver Ford, I went over to Freedom Ford. Upon entering, I was greeted by my salesman (Norman) and he was very excited to have me as a customer. He was very professional and really personable. Additionally, he knew the "FORD" products he sold with astute attention-to-detail. He convinced me that my poor experience prior to my visit was not going to be reiterated at Freedom Ford. As the process of me buying a Ford Explorer move on, I was impressed by the promptness and progressive manner in which the employees handled my deal. Shortly, after Norman demonstrated how the car I selected was a good choice, he systematically showed me very detailed information about my car. He assured me that I would get the best deal and he was right! Next, I met Naiomi and she sold me the product "care" package to ensure my new car stayed looking new for the next 5 years. She was very friendly, professional and also very astute. Finally, I met Bob H.the finance manager and he was great as well. Bob is very professional but friendly and I appreciated his approach. I really enjoyed their ability to respect my time, money, and choice to visit Freedom Ford. This dealership can be used as a model for other Ford Dealerships in the Hampton Roads Area. Signed Glenda Wagner Hampton VA More