Priority Ford Norfolk

Mr. Brown made my first-time car buying experience as simple as possible. He took the time to thoroughly explain all the documents I needed to process my application, and also explained what I was signin simple as possible. He took the time to thoroughly explain all the documents I needed to process my application, and also explained what I was signing.....BEFORE I signed. Which every person who has ever been ripped-off would know from experience is EXTREMELY IMPORTANT!!!! I will definitely be conducting business with this car dealership, if I need to purchase another vehicle or modify my Mustang... More

I drove a little over 130 miles to get to Freedom Ford to buy a used car who's price was a steal. Nathan Brown assisted me in the process and was very helpful. They realized I was from another state and help buy a used car who's price was a steal. Nathan Brown assisted me in the process and was very helpful. They realized I was from another state and helped compensate it very well. We had some problems near the end with the purchase as the dealership wouldn't take many means of payment, but the very next day they drove the car up to me to deliver it for free. Overall my experience was excellent and in the future I will definitely come back for another vehicle. I highly recommend the dealership and Nathan Brown. More

No work done yet, bu they have been very cooperative and helpful regarding minor work to be done and offered a loaner during the work. So, I expect I'd be giving a "5 Great" for Quality of Work. helpful regarding minor work to be done and offered a loaner during the work. So, I expect I'd be giving a "5 Great" for Quality of Work. More

I just purchased a new truck through Freedom Auto in Norfolk. The entire staff was completely delightful to work with and looked after my interest throughout the entire process. Everyone from the prod Norfolk. The entire staff was completely delightful to work with and looked after my interest throughout the entire process. Everyone from the product specialist to the gentleman arranging financing made every effort to ensure that I was equipped with all of the relevant information regarding the transaction; and that I got the most ‘bang for my buck,’ without having to spend money unnecessarily. I have had several years of dealing with their service department, as they have been the folks that took care of all the maintenance on my last vehicle. I am confident that my new purchase will be well maintained and in sound working order for many years to come as a result of the service team’s commitment to quality and attention to detail. Freedom Ford is the only place for me to go with any of my needs regarding my transportation. More

An absolutely pleasant experience compared to my previous dealer experiences. All personnel dealt with were extremely courteous and professional. Mark Vasiloff went above and beyond to esure that I was sat dealer experiences. All personnel dealt with were extremely courteous and professional. Mark Vasiloff went above and beyond to esure that I was satisfied. My only complaint, and it's small, is wait time for trade-in inspection and wait time for financing. But that's just me not being a very patient person. Overall I am quite satisfied. More

The employees that helped us with our purchase went above and beyond in their efforts to make our experience as pleasant as possible. They worked hard to make sure our purchase fit our budgit, to make us fee and beyond in their efforts to make our experience as pleasant as possible. They worked hard to make sure our purchase fit our budgit, to make us feel at home and really rolled out the red carpet for us. This was the best and most satisfying car buying experience we have ever had. I highly recomend Freedom Ford Norfolk and their staff to anyone looking to buy their next automobile. Many thanks to Gerald, Joe, Naomi and Grady. You all are the best! More

A friend of mine bought a new F250 about 2 weeks ago from Freedom Ford with Pat Berry's help and spoke very highly of Pat and Freedom Ford. I was in the market for a truck and after much research I decided Freedom Ford with Pat Berry's help and spoke very highly of Pat and Freedom Ford. I was in the market for a truck and after much research I decided the F150 was what I wanted. I contacted Pat and laid out what I wanted and he told me they did not have what I wanted but had one coming. Once the vehicle arrived I went to the dealership and found that my friend had not exaggerated in the least. Pat was very friendly and upfront with me. The whole trade-in/new truck purchase went very smoothly with absolutely no pressure. I could only rate this a 5 on the above chart but everyone (Pat, Sang, Naomi and Larry) were 10's. I would definitely purchase from them again and send any of my friends and family to them. FREEDOM FORD ROCKS!! More

While reviewing vehicles on-line I saw that Freedom Ford had several vehicles of interest. Once on the lot I was met by Mr. Nathan Brown who was very polite and professional. The vehicle that I was most int had several vehicles of interest. Once on the lot I was met by Mr. Nathan Brown who was very polite and professional. The vehicle that I was most interested was a few thousand dollars over my budget but Mr. Brown asked my price range and said "all I can do is ask my manager". He came back with an answer that I couldn't refuse. Needless to say we closed the deal and I was driving home in a new vehicle within a few hours. Mr. Smith, Mr. Ingram and Ms. Simmons are very easy to work with. Seriously, it was a no hassle deal! I would definitely go back to Freedom Ford. More

We sought out Freedom Ford after locating a Ranger online. We initially spoke with Bryan on the phone to confirm the Ranger was still on site as we would have to drive all the way from York County. Up online. We initially spoke with Bryan on the phone to confirm the Ranger was still on site as we would have to drive all the way from York County. Upon our arrival Bryan was practically waiting at the door! He had the truck brought around immediately and away we went! Our questions were answered quickly and with a great attitude. Mr Smith came out and chatted while we waited a short time for Bryan to generate some paperwork. A reasonable amount of paperwork and time later Bryan turned us over to Mr Ingram who had everything in hand and ready to go. A few more signatures a fat check and we were out the door. Our Ranger was sitting waiting for us, freshly washed with an oil and filter change and a full tank of gas. Overall we are very pleased with Freedom Ford but more importantly with the backbone of the company; the excellent employees who supply superior customer service. More

Very hassle free experience. Polite, respectful staff. Not pushy. All the options were presented to me, as well as other vehicle options thagt could be brought in to meat my purchase needs. Not pushy. All the options were presented to me, as well as other vehicle options thagt could be brought in to meat my purchase needs. More