Priority Ford Norfolk
Norfolk, VA
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When i look for a new car, i expect to talk to people who have the knowledge and are very customer service oriented. They all went above and beyond to make my car buying a wonderful experience! Thank you al have the knowledge and are very customer service oriented. They all went above and beyond to make my car buying a wonderful experience! Thank you all for everything! I love my new 2012 Ford Edge! More
Mr. Weber was recommended to me by my grandparents, who always purchase cars from Freedom Ford. I had a budget and a short amount of time to find a reliable car, and Mr. Weber spent a lot of time helping always purchase cars from Freedom Ford. I had a budget and a short amount of time to find a reliable car, and Mr. Weber spent a lot of time helping me find the perfect one. I really appreciate the service he gave me, and I will be returning to Freedom Ford for the rest f my car purchases. More
A very enjoyable car buying experience from start to finish thanks to Freedom Ford's incredible team. We were very impressed with everyone we dealt with that day. Kevin Brink was extremely helpful and finish thanks to Freedom Ford's incredible team. We were very impressed with everyone we dealt with that day. Kevin Brink was extremely helpful and knowledgeable - very customer service-oriented and a treat to work wirh! Naomi was exceptional - very professional, warm and informative. I don't encounter too many individuals anymore with her customer service skills. She leaves you feeling completely pampered. James provided shuttle service to my office this morning when I dropped my new Escape off for the undercoating application. What a nice start to my morning. He feels very dedicated to Freedom Ford and told me how long he had worked there. He's a great ambassador for the dealership and his commitment speaks volumes about Freedom. I feel as though Freedom will take very good care of us and our Escape in the coming years and would recommend them without hesitation. More
My husband, Don, and I were very impressed with the courteous, friendly, knowledgeable employees at Freedom Ford We were greeted and acknowledged by everyone we saw. Mark was extremely knowledgeable, courteous, friendly, knowledgeable employees at Freedom Ford We were greeted and acknowledged by everyone we saw. Mark was extremely knowledgeable, and helpful. We were please that there was no pushy sales pitch, just a good price for product. Great product, great experience. More
My husband and I are returning customers to this dealership. They made us feel so comfortable while we were shopping for a new vehicle. They have your best interest at heart. They are knowledgeable dealership. They made us feel so comfortable while we were shopping for a new vehicle. They have your best interest at heart. They are knowledgeable with the vehicles that are out on the lot. They gave us great suggestions and their honest opinions. They were very comical and entertaining as well. We will be going back to the same dealership to look for our next vehicle. Thank you so very much!!! More
I had a great experience with Freedom Ford. The staff was helpful, friendly, and never pushy or unprofessional. I got a fair price on a new Ford Fusion and an excellent price on my trade-in. I felt lik was helpful, friendly, and never pushy or unprofessional. I got a fair price on a new Ford Fusion and an excellent price on my trade-in. I felt like they were truly trying to help me any way they could. I had to return a rental car in order to pick up my new car. Ms. Simmons came to the airport to pick me up. I also had to bring two small children with me to the dealership to finalize my purchase. The staff was understanding of my situation and even helped me manage the stroller up and down stairs. Overall the experience was great and I am so glad I bought at Freedom Ford. Mr. Han and Mr. Vasiloff made me feel at home. More
Keven and Sang were great. Very friendly helpful and knowledgeable it fun with every question I had. Took the fear out of car buying and made it fun. Thanks again knowledgeable it fun with every question I had. Took the fear out of car buying and made it fun. Thanks again More
Sang makes it easy to deal with Freedom Ford. He knows what I want and meets the demands. Toly was very knowledgeable and helful. Naomi was very friendly and helpful with the addtional items I purchased what I want and meets the demands. Toly was very knowledgeable and helful. Naomi was very friendly and helpful with the addtional items I purchased. Larry was thorough and made the paperwork quick and easy. More
Kevin was very knowledgeable about the Mustang, very easy to work with, straight shooter and made the buying experience a real pleasure. The Mustang that I found on-line at Freedom was sold when I decided t to work with, straight shooter and made the buying experience a real pleasure. The Mustang that I found on-line at Freedom was sold when I decided to buy, but Kevin found the very same car at an out of town dealer and arranged for it to be transferred, all with no fuss. Naomi and Larry were very friendly and ensured I was made aware of the available various plans available and did not pressure me in any way. This was the best car buying experience I have had and I now consider Freedom, Kevin, Naomi and Larry the best team when it comes time to buy a car. More
I purchased a 2012 Ford Edge. Mike Mauzone was a model sales person. He was well versed when answering questions and explaining information about vehicles and options. He coordinated resources needed to sales person. He was well versed when answering questions and explaining information about vehicles and options. He coordinated resources needed to each part of the process to make it go very smoothly. Everyone with whom I had contact was very helpful, knowledgeable, and cordial. Overall, the experience was awesome! More