
Priority Ford Norfolk
Norfolk, VA
Filter Reviews by Keyword
By Type
Showing 517 reviews
I found a Suburban that Freedom had online through Autotrader. The Autotrader price was the same price on the Freedom website. Right away I felt like I could go there and not have to play any games. Autotrader. The Autotrader price was the same price on the Freedom website. Right away I felt like I could go there and not have to play any games. I talked with Jermaine Boatner who was just a pleasure to work with. Nice conversation during the test drive with zero...thats right zero pressure. I got my truck appraised for a trade in and the appraisal was decent so I made an offer that I believed was fair. Quick response and we were good to go. I was given the chance to come back to get the truck cleaned and a spare key made since it was late. I would highly recommed Freedom Ford as I felt they were straight to the point and want to sell vehicles and most of all just plesant people. More
This is the 6th Ford car we have bought and David Howell always provides us with excellent service. He had ready and waiting a few choices of trucks fitting the description we had given him. The second car always provides us with excellent service. He had ready and waiting a few choices of trucks fitting the description we had given him. The second car we test drove had everthing we wanted.....even the color. We are very happy with our purchase....and always happy with the professional, prompt, and excellent service we are given by David Howell. More
Ordered a beautiful Shelby gt 500 from these amazing guys at freedom ford. It's an amazing car with a big cost but no adm and these guys still got me an excellent rate. Much thanks to Gerald, Sang and Larry at freedom ford. It's an amazing car with a big cost but no adm and these guys still got me an excellent rate. Much thanks to Gerald, Sang and Larry More
Absolutely the best possible customer service and attention throughout the sale process. Could not have asked for a more professional and attentive group of people with whom to make this purchase. attention throughout the sale process. Could not have asked for a more professional and attentive group of people with whom to make this purchase. Long time Freedom Ford customer - vehicle purchases and services. Freedom's service department is as good as their sales team. Totally recommend this team for any purchase, sale or service need you might have. I travel from Kitty Hawk, NC to Freedom Ford. Only place I go! More
My experience with this dealership will be life long. My main contact and product specialist was Michael Mauzone. He is very courteous and people friendly. He's a hard worker and cares about the potential c main contact and product specialist was Michael Mauzone. He is very courteous and people friendly. He's a hard worker and cares about the potential clients no matter what their circumstances may be.Naomi Simmons and Larry Cope are exceptional representatives of Freedom Ford and the Ford Company. Mr. Sang Han is a very caring, people friendly,and a great asset to Freedom Ford and the Ford Company. Mr. Han has tremendous insight for the Ford Company and customer needs. It is a pleasure being associated and a customer with Freedom Ford. More
By far my best truck buying experience. Toly was outstanding, Naomi and the rest were very friendly and professional. I would highly recommend freedom ford for everyone. The vehicle was extremely cl outstanding, Naomi and the rest were very friendly and professional. I would highly recommend freedom ford for everyone. The vehicle was extremely clean and the line-x job was fantastic. More
Pat was fantastic! We told him what we were looking for and he did all the research for us and showed us all that was in his inventory with prices and told us what the best deal would be. We scheduled a fe and he did all the research for us and showed us all that was in his inventory with prices and told us what the best deal would be. We scheduled a few test drives with him and at no point we felt as he was rushing our purchase, he kept communicating with us via email on any new vehicle he felt could fit our needs. At the end we went with his first recommendation and he gave us a great deal. This is the 3rd vehicle we buy from Freedom. All the employees we talked to were also there for over 10 years, and to us that spoke volumes. Great place! More
I thought these guys did an awesome job to try and keep me there and buy a new vehicle from them. I was very pleased with my purchase and will buy from them again when the time comes. I like that they did me there and buy a new vehicle from them. I was very pleased with my purchase and will buy from them again when the time comes. I like that they did not try to put me in a car that I did not want. More
Fantastic service! Made buying my first new car a breeze! I thought I would be stuck for hours getting everything taken care of, but it was so quick! I'm looking forward to dealing with them in the breeze! I thought I would be stuck for hours getting everything taken care of, but it was so quick! I'm looking forward to dealing with them in the future as well! More
Mark was very proactive, answering my questions over the chat link in their website - he was no-nonsense about getting a trade-in quote and making sure that every detail of the purchase was completed to my chat link in their website - he was no-nonsense about getting a trade-in quote and making sure that every detail of the purchase was completed to my satisfaction. I was in and out in about 3 hours (a record for me...) including the personal attention he gave me in familiarizing me with the exceptional features of the new car. Kudos! More