Priority Ford Norfolk

We just purchased a new Fusion Hybrid, and after the first fill-up, noticed the check engine light wouldn't go off, even though we followed the steps int he car's manual. We took the car in to the serv first fill-up, noticed the check engine light wouldn't go off, even though we followed the steps int he car's manual. We took the car in to the service dept of the dealership where we had made the purchase, and were told that the first available appointment for this problem wasn't until the Tuesday of the following week (this was on a Thursday) because there was no hybrid certified technician available until then. We were told that we could drive the car without a problem until then. The person we spoke with didn't seem to care that we had a very new car with a warning light that she wasn't able to service in a reasonable amount of time, which was very disappointing, from our standpoint. We did bring the car back at our first opportunity, and the problem (there was one) was taken care of under warranty. I would have just expected a little more empathy from our first contact int he service department. More

You can not go to anyother dealer and feel so welcome the way that Mr. Weber makes you feel. He won't put you in something that you are not going to be happy with and he gets to know you. He goes beyond to m way that Mr. Weber makes you feel. He won't put you in something that you are not going to be happy with and he gets to know you. He goes beyond to make sure that you are happy and I would like to thank you for putting me in a great ride. More

We had just decided to look for a new vehicle, and having had and loved an Expedition for many years, we decided to stop by Freedom Ford because we were in the neighborhood. Clyde Woodberry was great; none had and loved an Expedition for many years, we decided to stop by Freedom Ford because we were in the neighborhood. Clyde Woodberry was great; none of the Expeditions on the lot fitted our needs/budget, and he took the time to pull information on vehicles that were located elsewhere. Originally, we had planned to shop around, but Clyde answered all of our questions and had such a great personality that we felt like we were in very good hands and that he could find us whatever we needed, which he did. He was also great when we picked up our truck, patiently and thoroughly explaining features that were new to us. We bought our last truck from Beach Ford, which is closer to our house, but we're Freedom/Clyde customers from here on out! Larry Cope was the finance guy, and he was good, as well. Thanks for a great shopping experience! More

I am 64 years old and have purchased many vehicles. I have never in my life had a more pleasant experience buying my new Ford Truck. There is absolutely no pressure at this dealership. You can tell by th have never in my life had a more pleasant experience buying my new Ford Truck. There is absolutely no pressure at this dealership. You can tell by these people that they enjoy what they are doing and its a team effort. The friendliness is real and not fake and when they tell you about the vehicle they are very knowlegable. No gimmicks just straight facts. I am now a Freedom Ford Customer for life. Special thanks to Sonny Leynes. He is new to sales and in my opinion will soon advance within the company. Thank all of you for being so great. More

We went in today to look at a 2013 Taurus, which we ended up purchasing. We have purchased many cars over the years and this was by far one of the best experiences!! Everyone we dealt with was great. Ther up purchasing. We have purchased many cars over the years and this was by far one of the best experiences!! Everyone we dealt with was great. There was no pressure from anyone. Sonny was a very nice salesman and we enjoyed working with him. I would recommend Freedom Ford to anyone without hesitation. The pricing was straight forward and we received an excellent price without any haggling. We would like to thank Joe Smith, Sang Han, Sonny Leynes, Naomi Simmons, and Larry Cope for contributing to this fine car buying experience. The transaction was painless and efficient, two things you don't expect from a car dealer. If you are in the market for a car be sure to check out Freedom Ford! More

I can't thank Mr. Mauzone enough for his assistance throughout the entire purchase process. He answered every question I had and kept in contact with me over the course of many weeks to get me the best throughout the entire purchase process. He answered every question I had and kept in contact with me over the course of many weeks to get me the best deal possible. More

Excellent service from online contact to text messaging and phone calls to onsite visit and test drive to purchase new Ford Fiesta. Excellent communication all around and fast efficient service. Thanks s and phone calls to onsite visit and test drive to purchase new Ford Fiesta. Excellent communication all around and fast efficient service. Thanks so much for an enjoyable car purchase More

My Husband and myself have been working with Joe Smith for the last few years. Joe has helped us with all of our car buying experience. I find Joe to be honest and helpful. I also find that Joe puts us for the last few years. Joe has helped us with all of our car buying experience. I find Joe to be honest and helpful. I also find that Joe puts us with a sales rep that best fits our needs. Really enjoyed working with Terrence Gregory he was knowledgeable of the Ford Fusion Hybrid that we were looking at. Thank you Gentlemen for your assistance in our car buying experience. More

The people at Freedom Ford were terrific. They made us feel welcome. What ever we need or wanted, they went out of their way to make it happen. And they did. We purchased a vehicle 4 months ago at another feel welcome. What ever we need or wanted, they went out of their way to make it happen. And they did. We purchased a vehicle 4 months ago at another Ford Dealership, and we were treated very well. It was just a little too far out of the way, and we decided to upgrade to a Newer Model. Freedom Ford was closer. We dealt with Freedom Form 30 years ago, and like the saying; "You always go back to the things that work for you", we decided to go back and visit Freedom Ford. So glad we did. We bought a New 2013 Ford Edge. The sales people were just wonderful. Everyone was so nice and offered any assistance we needed. Freedom Ford offers great deals, great service, and the friendship you need in a dealership. My son bought his vehicle there, my sister bought her vehicle there. Freedom Ford is the place to go. More

We were looking to buy a new Ford CMax Hybrid and found the special on the Freedom Ford website. We were surprised the car was still available a week later. My husband contacted Mark online and we set up the special on the Freedom Ford website. We were surprised the car was still available a week later. My husband contacted Mark online and we set up a time to meet and placed a deposit on the car. Larry was a big help with all of the paperwork including taking care of everything we would need to get our car registered in our home state. Both men made this whole process pretty painless. Mark spent quite a bit of time with us in the new car helping us figure out all of the top of the line features. It really didn't hurt that several employees bought some girl scout cookies from my daughter! More