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Priority Ford Norfolk
Norfolk, VA
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Mr. Michael Mauzone is very professional and pleasant. He displays job knowledge and works very hard to get the job done. I will recommend him to family and friends. displays job knowledge and works very hard to get the job done. I will recommend him to family and friends. More
No games. After researching online, I came in looking for two specific cars. One had already been sold (that day) and the second was available for a test drive. I got an excellent deal on a used 2013 F for two specific cars. One had already been sold (that day) and the second was available for a test drive. I got an excellent deal on a used 2013 Ford Focus. Price was exactly as advertised with $400 charged for overhead (my last car in GA was $850 overhead). All Freedom employees were friendly, fast and very knowledgeable. Their service department is outstanding and they will arrange to pick up the car for routine maintenance. I recommend Freedom Ford and would buy my next car from them if I'm in the area. More
Mr. Marable was helpful and encouraging without being pushy. He was knowledgeable about the car (a Ford Fusion Hybrid), something we hadn't found to be the case at another dealership we visited. pushy. He was knowledgeable about the car (a Ford Fusion Hybrid), something we hadn't found to be the case at another dealership we visited. More
We just purchased a new Fusion Hybrid, and after the first fill-up, noticed the check engine light wouldn't go off, even though we followed the steps int he car's manual. We took the car in to the serv first fill-up, noticed the check engine light wouldn't go off, even though we followed the steps int he car's manual. We took the car in to the service dept of the dealership where we had made the purchase, and were told that the first available appointment for this problem wasn't until the Tuesday of the following week (this was on a Thursday) because there was no hybrid certified technician available until then. We were told that we could drive the car without a problem until then. The person we spoke with didn't seem to care that we had a very new car with a warning light that she wasn't able to service in a reasonable amount of time, which was very disappointing, from our standpoint. We did bring the car back at our first opportunity, and the problem (there was one) was taken care of under warranty. I would have just expected a little more empathy from our first contact int he service department. More
You can not go to anyother dealer and feel so welcome the way that Mr. Weber makes you feel. He won't put you in something that you are not going to be happy with and he gets to know you. He goes beyond to m way that Mr. Weber makes you feel. He won't put you in something that you are not going to be happy with and he gets to know you. He goes beyond to make sure that you are happy and I would like to thank you for putting me in a great ride. More
We had just decided to look for a new vehicle, and having had and loved an Expedition for many years, we decided to stop by Freedom Ford because we were in the neighborhood. Clyde Woodberry was great; none had and loved an Expedition for many years, we decided to stop by Freedom Ford because we were in the neighborhood. Clyde Woodberry was great; none of the Expeditions on the lot fitted our needs/budget, and he took the time to pull information on vehicles that were located elsewhere. Originally, we had planned to shop around, but Clyde answered all of our questions and had such a great personality that we felt like we were in very good hands and that he could find us whatever we needed, which he did. He was also great when we picked up our truck, patiently and thoroughly explaining features that were new to us. We bought our last truck from Beach Ford, which is closer to our house, but we're Freedom/Clyde customers from here on out! Larry Cope was the finance guy, and he was good, as well. Thanks for a great shopping experience! More
I am 64 years old and have purchased many vehicles. I have never in my life had a more pleasant experience buying my new Ford Truck. There is absolutely no pressure at this dealership. You can tell by th have never in my life had a more pleasant experience buying my new Ford Truck. There is absolutely no pressure at this dealership. You can tell by these people that they enjoy what they are doing and its a team effort. The friendliness is real and not fake and when they tell you about the vehicle they are very knowlegable. No gimmicks just straight facts. I am now a Freedom Ford Customer for life. Special thanks to Sonny Leynes. He is new to sales and in my opinion will soon advance within the company. Thank all of you for being so great. More
We went in today to look at a 2013 Taurus, which we ended up purchasing. We have purchased many cars over the years and this was by far one of the best experiences!! Everyone we dealt with was great. Ther up purchasing. We have purchased many cars over the years and this was by far one of the best experiences!! Everyone we dealt with was great. There was no pressure from anyone. Sonny was a very nice salesman and we enjoyed working with him. I would recommend Freedom Ford to anyone without hesitation. The pricing was straight forward and we received an excellent price without any haggling. We would like to thank Joe Smith, Sang Han, Sonny Leynes, Naomi Simmons, and Larry Cope for contributing to this fine car buying experience. The transaction was painless and efficient, two things you don't expect from a car dealer. If you are in the market for a car be sure to check out Freedom Ford! More
I can't thank Mr. Mauzone enough for his assistance throughout the entire purchase process. He answered every question I had and kept in contact with me over the course of many weeks to get me the best throughout the entire purchase process. He answered every question I had and kept in contact with me over the course of many weeks to get me the best deal possible. More
Excellent service from online contact to text messaging and phone calls to onsite visit and test drive to purchase new Ford Fiesta. Excellent communication all around and fast efficient service. Thanks s and phone calls to onsite visit and test drive to purchase new Ford Fiesta. Excellent communication all around and fast efficient service. Thanks so much for an enjoyable car purchase More