Priority Ford Norfolk

2015 Ford Focus Purchased a 2015 Ford Focus on Sat. Our salesperson Frankie was there on his day off ensured price was below TrueCar pricing index and we got every di Purchased a 2015 Ford Focus on Sat. Our salesperson Frankie was there on his day off ensured price was below TrueCar pricing index and we got every discount possible. Would recommend to anyone looking to buy a new Ford. More

easy. purchased a new car with Toly (2nd one). Easy and stress free process. No pressure in buying or hassling. Totally an enjoyable experience. I purch purchased a new car with Toly (2nd one). Easy and stress free process. No pressure in buying or hassling. Totally an enjoyable experience. I purchased my previous car from here when it was Freedom Ford. Definitely recommend!!!! More

Smooth transaction! Our Salesman Mike went out of his way to make my purchase a smooth transaction. All persons involved were pleasant to deal with, Terrance ,Robert, Bob Our Salesman Mike went out of his way to make my purchase a smooth transaction. All persons involved were pleasant to deal with, Terrance ,Robert, Bob and Naomi and Sarah and even Barbara, the driver of their courtesy van. Great service team of Cindy and Tammy. I recommend to anyone looking to purchase a new or used vehicle. More

VERY EXASPERATING SERVICE DEPT. It started in June. After three trips to the service department and 1200 dollars later, I was told that they could not repair the transmission. Two It started in June. After three trips to the service department and 1200 dollars later, I was told that they could not repair the transmission. Two times I was told that the problem was taken care of. Of course after the third time in the service dept., and the new charge of eight hundred dollars, an offer was made to install a new transmission for 2700. The last charge was waved. Of course I declined the offer, since I have no confidence in the service dept. The new transmission was installed at a transmission shop for less. No more Priority ford for me. More

Best car buying experience. Salesman Mark H. was straight forward and honest. I just purchased a 2009 370z. Couldn't have ask for better service. Highly recommended Priority ford Salesman Mark H. was straight forward and honest. I just purchased a 2009 370z. Couldn't have ask for better service. Highly recommended Priority ford. Priority for life!!! More

treated very poorly Took car into for an oil change. I had a policy with Ford that I get free oil changes for so long. They didn't take the time to look my policy up and Took car into for an oil change. I had a policy with Ford that I get free oil changes for so long. They didn't take the time to look my policy up and charged me. Then after they finished with my car they told me I had two lugnuts missing. I watched their guy drop them several times. I got called a liar to my face from the guy. They sent me on my way with missing lugnuts on two wheels. After talking to the use car gentlemen there he was shocked that they did that, he knows for a fact they had lugnuts they could have put into my car. Last it took them two weeks to refund my money for the oil change they charged me for. Will no be going back to them. More

Worst dealership experience Went to drop off my car for an oil change and there were two people in line before me. There were two people at the counter. One would lookup and then Went to drop off my car for an oil change and there were two people in line before me. There were two people at the counter. One would lookup and then look back down, never helped one person. The other person took over half an hour to check in one person. If you are in a rush or not willing to wait at least a hour to wait in line to drop your car off avoid this place More

Great Buying Experience My first purchase at Nissan years ago wasn't as as good as this purchase went. I felt rushed and as I was only shown 1 used vehicle after I decided to My first purchase at Nissan years ago wasn't as as good as this purchase went. I felt rushed and as I was only shown 1 used vehicle after I decided to trade in there. This April 2015 I decided to go back to Ford as I was there 2 months before this purchase weighing out options of where to buy another vehicle. The general manager Robert Chen, and salesman Clyde Woodberry were extremely helpful in my decision to buy there. I didn't feel pressured. Mr. Chen & Clyde Woodburry were both were very informative about my buy as I had a lot of questions. Clyde showed me both new/used cars. I couldn't decide but I finally decided on the 2015 Ford Focus and I love it! She's perfect! This dealership has a team of very professional, friendly, nice people. More

2014 F-150 purchase I purchased another new vehicle from the dealership 3rd to be exact from Clyde Woodberry. All the people listed below went out of there way to make su I purchased another new vehicle from the dealership 3rd to be exact from Clyde Woodberry. All the people listed below went out of there way to make sure vehicle was delivered when promised. Naomi's team did outstanding job preping and putting everything on truck in short time frame.Professional people who are there for you every step of the way. More

liars thieves crooks oh my Purchased the car from Freedom and took it in for service. They told my mom that a piece broke off and not their fault and it was leaking fluid..$600. Purchased the car from Freedom and took it in for service. They told my mom that a piece broke off and not their fault and it was leaking fluid..$600..I asked for the items and took car to another dealership and they said they had no idea where those pieces came from and no way that piece broke like Freedom said...they flushed the car because they said no telling what the incompetent people at Freedom did to it...$179 Thank you Hall Chevrolet...you get my business from now on. More