Priority Ford Norfolk

Visit with Priority Tuesday, March 17, 2020 I was greeted warmly and listened to while stating my problem. Amanda arranged for me to get my car repaired in short order and was informative throug I was greeted warmly and listened to while stating my problem. Amanda arranged for me to get my car repaired in short order and was informative throughout the process. i appreciate the wonderful service. More

good deal w free oil change and inspection I'm really liking the free oil changes and inspections that came with the van I bought from you guys. Bought the van five years ago, no issues. Also I'm really liking the free oil changes and inspections that came with the van I bought from you guys. Bought the van five years ago, no issues. Also, like the new location for ease of getting in and out of. More

I love the new shop and people. They are on top of things when it comes to service...always showing a wiliness to help you. I have no problem in returning for service in the future. when it comes to service...always showing a wiliness to help you. I have no problem in returning for service in the future. More

Priority Ford has always been fast and reliable for me. With every recommendation they have always provided good reasoning and have helped in keeping my vehicle running smoothly. With the Quick Lane servic With every recommendation they have always provided good reasoning and have helped in keeping my vehicle running smoothly. With the Quick Lane service I barely remember having to schedule an appointment. I trust Priority Ford and am happy to leave my vehicle in their hands. More

Brought in for a tune up, needed another one afterwards Can't say my experience was very good. Granted, very friendly people, seemed to work at a good pace, and they look like they get a lot of business. Can't say my experience was very good. Granted, very friendly people, seemed to work at a good pace, and they look like they get a lot of business. But, after getting a state inspection, they recommended a tune up and something called "premium fuel service." Since the car was of an age, I opted for both. Got the car back fairly quickly, but when I went to pick it up, the check engine light was on. I went back in and told the service rep, and she had a mechanic come out and clear the code. Well, taking the car on a long drive right after, the acceleration at highway speed gets rough, and the check engine light comes back on. Reading the ODB codes, one of the cylinders is misfiring. The car is at another shop this morning getting taken care of. More

It was an awesome experience! My sales rep. Noah, was just amazing, he helped me every way he could. The choices, how the new technology works, installing the Ford Pass app.(which My sales rep. Noah, was just amazing, he helped me every way he could. The choices, how the new technology works, installing the Ford Pass app.(which is the bomb!). I would recommend seeing him. And Micheal was awesome for finding the perfect truck for my budget. I really loved the painless process overall. Thanks! and I love my new Ford Ranger!!! More

Love this place! Quick Lane had my tire fixed in no time and it was seamless. Big thanks to Lauren and Tommy for making it easy! and it was seamless. Big thanks to Lauren and Tommy for making it easy! More

Great customer service Addressed the TSB re: Sync update on my 2017 Escape and BT connection issues. Was kept informed re: possible time involved and work done was explaine Addressed the TSB re: Sync update on my 2017 Escape and BT connection issues. Was kept informed re: possible time involved and work done was explained to me and my questions were answered. More

Not satisfied I won’t brought our explorer for the routine oil change, and the technician told her the battery terminals were corroded and needs to be clean but tha I won’t brought our explorer for the routine oil change, and the technician told her the battery terminals were corroded and needs to be clean but that wasn’t covered under the warranty will be $45.00 t repair and my wife said OK then they came out and told her the battery had a hole in it and a new battery would be replaced under warranty. My comment is why did they still charge her for cleaning the terminals and we got a brand new battery, thank you More

Recent Visit for Service Love using Priority Ford on Military Highway. They are so friendly and very professional. There service is superb! Will definitely be back for futu Love using Priority Ford on Military Highway. They are so friendly and very professional. There service is superb! Will definitely be back for future servicing. More