Priority Ford Norfolk

Steve and his team have been servicing our vehicles for many years and always goes above and beyond to make sure his customers are 100% satisfied. Jeep up the great work Steve. many years and always goes above and beyond to make sure his customers are 100% satisfied. Jeep up the great work Steve. More

excellent service team I have been a customer of Priority Ford for three years now and all three of my family's vehicles are from Priority. I will never go back to Beach Fo I have been a customer of Priority Ford for three years now and all three of my family's vehicles are from Priority. I will never go back to Beach Ford!!! The service there is terrible and very disorganized. I can't complain about Priority's service, it's so much better!! More

I didn't see any provisions for COVD 19 although I asked when making the appointment no one wore mask or gloves even checking my car. No sanitizer either when making the appointment no one wore mask or gloves even checking my car. No sanitizer either More

Not fully satisfied I feel as though I should have gotten a better deal than I did. Needed a couple of things addressed regarding the new vehicle. Still waiting. I feel as though I should have gotten a better deal than I did. Needed a couple of things addressed regarding the new vehicle. Still waiting. More

Oil change and tire rotation I was in and out so quickly it amazed me. Thank you for the awesome service. We will definitely be back for our next oil change and tire rotation. I was in and out so quickly it amazed me. Thank you for the awesome service. We will definitely be back for our next oil change and tire rotation. More

Priority Service Review at Quick Lane I took both of my vehicles for state safety inspections within the last 2 months and was pleasantly surprised that they finished much quicker than ant I took both of my vehicles for state safety inspections within the last 2 months and was pleasantly surprised that they finished much quicker than anticipated. They were courteous, professional, and performed cleaning measures to the interior vehicle before returning it to me during my last visit as a precaution to the current pandemic situation. I am very satisfied with their service and plan on going back for future service needs. More

Problems with brakes on 2008 Ford Escape They diagnosed the problems with the brakes, and got all the parts replaced, including some new brake lines. Car brakes really well now, like it was n They diagnosed the problems with the brakes, and got all the parts replaced, including some new brake lines. Car brakes really well now, like it was new. They did a great job, will be back if I have any other car problems. More

Visit with Priority Tuesday, March 17, 2020 I was greeted warmly and listened to while stating my problem. Amanda arranged for me to get my car repaired in short order and was informative throug I was greeted warmly and listened to while stating my problem. Amanda arranged for me to get my car repaired in short order and was informative throughout the process. i appreciate the wonderful service. More

good deal w free oil change and inspection I'm really liking the free oil changes and inspections that came with the van I bought from you guys. Bought the van five years ago, no issues. Also I'm really liking the free oil changes and inspections that came with the van I bought from you guys. Bought the van five years ago, no issues. Also, like the new location for ease of getting in and out of. More

I love the new shop and people. They are on top of things when it comes to service...always showing a wiliness to help you. I have no problem in returning for service in the future. when it comes to service...always showing a wiliness to help you. I have no problem in returning for service in the future. More