Priority Ford Norfolk

Outstanding customer service, coupled with great knowledge of their vehicles. Affordable prices much lower than local competitors and robust inventory sure to meet anyone’s need. Salesman catered knowledge of their vehicles. Affordable prices much lower than local competitors and robust inventory sure to meet anyone’s need. Salesman catered to my needs/wants and provided the perfect truck. Leland Jones was professional, fast, and customer oriented. More

Loren is the best service ambassador you have. Always on top of everything that is happening. Quick to respond to emerging issues. I always look for her assistance for services. top of everything that is happening. Quick to respond to emerging issues. I always look for her assistance for services. More

Always excellent service here. They get me in quick and do the job right. Will continue to come back to this location for all my car needs. do the job right. Will continue to come back to this location for all my car needs. More

I had a battery that went bad (the vehicle was still under full warranty) they said they couldn’t get to it that day. When I got ready to leave the vehicle would not start. One of the service techs (Jon under full warranty) they said they couldn’t get to it that day. When I got ready to leave the vehicle would not start. One of the service techs (Jonathan) came out and tried several jump boxes to no avail. He continued to help and eventually replaced the battery. He got me on my way. Thanks Jonathan. More

good job . took my ranger in for air bag replacement ... had adapt but had to wait in a long line to get checked in. rushed and hurried. but after that things were fine . good communication and quickly do had adapt but had to wait in a long line to get checked in. rushed and hurried. but after that things were fine . good communication and quickly done ... thanks More

Katie S. VERY helpful in guiding me in the right direction of service for my vehicle. Not only was she prompt but very communicative every step of the way to ensure comfortability. Also saved me mon direction of service for my vehicle. Not only was she prompt but very communicative every step of the way to ensure comfortability. Also saved me money! More

Quick and easy process. They even called to reminded me that my car inspection was due and completed it while my car was being serviced. that my car inspection was due and completed it while my car was being serviced. More

I left my keys with the dealership for a repair on my truck cover. I received a pone call at 8 am on Tuesday morning abruptly being accused of not leaving my keys. This went on for 3 hours when they d truck cover. I received a pone call at 8 am on Tuesday morning abruptly being accused of not leaving my keys. This went on for 3 hours when they discovered my keys were there. No one even called to tell me they found them ! More

Customer service at its best - always consistent. Jonathan and his team are amazing. Never disappointed! Keep you informed every step. Always friendly and courteous. The best. Jonathan and his team are amazing. Never disappointed! Keep you informed every step. Always friendly and courteous. The best. More

We took our 2016 Explorer in for a charging system fault. Other than the fault, the vehicle started and ran properly. Priority service says bad alternator. We said ok. They replaced the alternator, blew up t Other than the fault, the vehicle started and ran properly. Priority service says bad alternator. We said ok. They replaced the alternator, blew up the processor and expect us to cough up an additional $800. More