Back

Priority Ford Norfolk

Norfolk, VA

4.6
506 Reviews

7520 North Military Highway

Norfolk, VA

23518

Directions

By Type

Showing 506 reviews

December 20, 2024

My replacement mirror was ordered and delivered in a timely manner and the installation was done the next day. Only had to endure my crushed mirror for 4 days which I was happy with! More

by LauraKoubsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several including Kevin and I believe Sharon
Dec 23, 2024 -

Priority Ford Norfolk responded

We're so glad to hear that the Priority Ford Norfolk team was able to quickly assist with your mirror replacement! Thank you for sharing your experience. Safe travels ahead!

December 18, 2024

Customer service an absolute 10. Friendly atmosphere.would recommend to family and friends. Would return to purchase again. More

by partheinia2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Rosser
Dec 18, 2024 -

Priority Ford Norfolk responded

Thank you for the glowing review! We're delighted to hear that our Priority Ford Norfolk team provided top-notch service, and we look forward to welcoming you back in the future!

December 18, 2024

Got me in quick and out the same way. Made a recommendation and showed me the video of the completed job More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 20, 2024 -

Priority Ford Norfolk responded

David, we're glad to hear that our team at Priority Ford Norfolk provided you with efficient service and clear communication. Thanks for sharing your experience!

December 16, 2024

Service Review for Katie and the Priority Ford Service Team I recently had the pleasure of working with Katie and the Priority Ford Service Team, and I must say their service was exceptional from start More

by livwidit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Dec 16, 2024 -

Priority Ford Norfolk responded

Thank you for sharing such a detailed review of your experience with Katie and the Priority Ford Norfolk service team! We're delighted to hear that their professionalism, expertise, and dedication made your visit seamless. We appreciate your recommendation and look forward to assisting you with future maintenance needs!

December 15, 2024

I can’t really say enough about party Ford Martha was such a great help. She took care of me. Let me know what was going on with my truck at all times for a friendly for any knowledgeable people like her More

by Vernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha
Dec 16, 2024 -

Priority Ford Norfolk responded

Vernon, we're delighted to hear that Martha provided such excellent service at Priority Ford Norfolk. We appreciate you highlighting her efforts, and we look forward to welcoming you back in the future! Thank you for sharing your experience with us!

December 14, 2024

Knowledge of the automotive business the front desk employee very professional service that day was very quickly. More

by a68jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi Simmons
Dec 16, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your experience with us at Priority Ford Norfolk! We're glad to hear that our front desk team provided professional and efficient service. We appreciate your feedback and look forward to serving you again in the future!

December 14, 2024

I don't feel pressured. They listen to me. And they are always nice and friendly. More

by jmculpepper63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler , Clyde Woodberry, Naomi Simmons
Dec 16, 2024 -

Priority Ford Norfolk responded

Thank you for taking the time to share your experience! We're delighted to hear that our team made such a positive impact on your service visit. Your support means a lot to us, and we look forward to an opportunity to serve you again in the future!

December 14, 2024

Great work by great professionals. Keep it up, looking forward to seeing you guys again More

by Schoolly2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha
Dec 16, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your experience! We're delighted to hear that our team provided professional customer care, and we appreciate you taking the time to highlight their efforts. We look forward to welcoming you back in the future - safe travels ahead until next time!

December 13, 2024

david was great , kept me updated along the way. loved the video summary of the health of my car. More

by bt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David service department
Dec 13, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your experience! We're happy to hear that David ensured your experience was a positive one at Priority Ford Norfolk. Your support means a lot to us, and we look forward to an opportunity to serve you again in the future!

December 13, 2024

You provided excellent advice as to how I could get an inner door handle for my 2018 Ford Fiesta - and you did not charge me for that. I managed to find a new handle for $24.00. More

by sdexnorva
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Gregory
Dec 13, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your experience! We strive to provide absolute customer care regarding all aspects of our service department, and we're delighted to know that this was reflected throughout your visit. We appreciate your positive feedback, and we're here to assist with any future automotive needs at Priority Ford Norfolk!

2
...