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Priority Ford Norfolk

Norfolk, VA

4.5
461 Reviews

7520 North Military Highway

Norfolk, VA

23518

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Showing 461 reviews

November 16, 2024

Priority Ford in Norfolk is the only maintenance department I would recommend. These folks always take care of any maintenance on my F250. As far as my service advisor Amanda, she is hands down the More

by topprop65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 18, 2024 -

Priority Ford Norfolk responded

Thank you for the glowing review! We're delighted to hear that our Priority Ford Norfolk team, especially Amanda, has consistently provided top-notch service for your F250. We appreciate your recommendation and look forward to serving you again in the future!

November 15, 2024

Customer service kept me informed (David). Excellent experience. Kept me informed on the progress. Great More

by Jackee Grimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 15, 2024 -

Priority Ford Norfolk responded

Jackee, we're delighted to hear that David, and the Priority Ford Norfolk team provided you with excellent service. Thank you for sharing your experience!

November 15, 2024

Always friendly and quick service! Appreciate how they take the time to explain any issues that come up. More

by cindydinning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 15, 2024 -

Priority Ford Norfolk responded

We're delighted to hear that you appreciate the friendly and thorough service at Priority Ford Norfolk. Thank you for your kind words! We hope to see you again soon!

November 13, 2024

Professional, transparent, explained things well, flexible financing,clean,respectable, helpful staff,quick turn around on the work to be done More

by nsprdh02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Nov 13, 2024 -

Priority Ford Norfolk responded

Thank you for highlighting the professionalism and efficiency of our team at Priority Ford Norfolk! We're delighted to know that our transparency, flexible financing options, and quick service met your expectations. We appreciate your support!

November 13, 2024

Kevin Brink was the service advisor that made the process of a simple oil change ...........simple, the service was fantastic I would highly recommend him as the perfect person to contact for all your serv More

by Jo
Recommend Dealer
Yes
Employees Worked With
Kevin Brink
Nov 14, 2024 -

Priority Ford Norfolk responded

Thank you for the glowing review! We're delighted to hear that Kevin made your oil change experience smooth and enjoyable at Priority Ford Norfolk. We appreciate your recommendation and look forward to assisting with any future service needs!

November 12, 2024

Jennifer in the service department was very pleasant to speak with on several occasions. When I needed to reschedule a service appointment, she was very accommodating. The entire staff there in the service More

by Pleaven61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer and Martha
Nov 12, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your experience with our service department at Priority Ford Norfolk! We're delighted to hear that Jennifer, and the team provided accommodating and professional service. We appreciate your support and look forward to assisting you again in the future!

November 10, 2024

Great service experience from booking the appointment, having the car picked up for free, excellent service recommendations and fair prices. Everyone was very friendly. We‘ll definitely go here again when More

by Britta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha (Service Advisor), Ford Porter (Driver)
Nov 11, 2024 -

Priority Ford Norfolk responded

Britta, we're delighted to hear about your positive experience with Priority Ford Norfolk! It's great to know our team provided friendly service and convenient options for you. We look forward to assisting you again in the future!

November 09, 2024

I've used this dealership for many years and am satisfied with them. I don't think there's a better one. More

by wway1.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan , Peppy Bonocore
Nov 11, 2024 -

Priority Ford Norfolk responded

Thank you for your continued trust in our team! We're delighted to hear that you're satisfied with our service and consider us the best. We look forward to serving you for many more years!

November 09, 2024

Didn’t have anything done. Just did a service call. Nice people though. Very nice. More

by abrown0212
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 11, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your feedback! We strive to provide absolute customer care whether you're visiting us in person or talking to our team via phone call. We're here for any vehicle needs at Priority Ford Norfolk! Please don't hesitate to reach out if we can be of additional assistance!

November 08, 2024

My dealer of choice since I bought my new F-140 in 2015. I stlll have the truck and it has been kept in pristine condition because of this dealership. My service manager, Martha was super profess and had my More

by angelbellido8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha
Nov 08, 2024 -

Priority Ford Norfolk responded

Thank you for your continued trust in our team since 2015! We're delighted to hear that Martha provided absolute customer care throughout your visit, and we appreciate your kind words reflecting our service. We look forward to serving you again in the future, take care!

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